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Date/Time: Thu, 31 Oct 2024 10:12:40 +0000



Unable To Log Into Charts

View Count: 801

[2015-04-23 07:09:35]
AndyO - Posts: 1
Hi - when I run the charts software the log in box freezes with 'Not Responding' and I'm unable to get past this point.
[2015-04-23 09:15:51]
Sierra Chart Engineering - Posts: 104368
It has been a very very long time since we have heard about something like this. Probably about eight years ago or more.

Refer to the Login Problems section here and see if there is anything there which is helpful:

Sierra Chart - Software Login Instructions: Login Problems

The only other thing we recommend is restarting the computer. Make sure Internet Explorer is working properly on your system.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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