Support Board
Date/Time: Sun, 22 Dec 2024 07:08:19 +0000
Fresh install and opening message log or simply clicking analysis --> studies causes crash.
View Count: 1362
| [2015-04-20 12:09:20] |
| User34124 - Posts: 279 |
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Simply a fresh install with no custom studies or anything. I can't press f6 without the atttached screenshot coming up: This is also the reason why I can't import my chartbooks from other installations. I have even tried a blank chart with no studies on, which still causes it to crash. I have already tried with and without moving UserContributedStudies.dll (the only dll in the data folder) to the DllBackup folder I created there. No luck |
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1.jpg| [2015-04-20 12:13:45] |
| User34124 - Posts: 279 |
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And I have tried multiple reinstalls. Using windows 7 32bit
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| [2015-04-20 17:16:13] |
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Are you running any antivirus or anti-malware software on the computer? What version of Sierra Chart are you having this problem with? Exit from Sierra Chart and go to the folder it is installed to and delete the SierraChartStudies.dll file and then install Sierra Chart again from this page: https://www.sierrachart.com/index.php?page=doc/download.php#download Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-04-20 17:16:22
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