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Date/Time: Sun, 22 Dec 2024 03:17:40 +0000



Historical chart scale error

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[2015-04-16 12:11:14]
JingIt - Posts: 44
I'm using OEC data feed. When I create a new historical chart for daily for weekly settlement, the scale is incorrect, I try to reset or create another new chart but nothing change.

I'm using 1247 version
Date Time Of Last Edit: 2015-04-16 12:11:34
image2015-04-16_2207.png / V - Attached On 2015-04-16 12:10:11 UTC - Size: 21.56 KB - 327 views
[2015-04-16 17:38:48]
Sierra Chart Engineering - Posts: 104368
We have tested this, and the data looks correct for us. Therefore, there probably is a data error in the historical data. You need to re-download the data for all contracts as explained here:
http://www.sierrachart.com/index.php?page=doc/doc_ContinuousFuturesContractCharts.html#ReDownloading

Here is an image of what we see:

http://www.sierrachart.com/image.php?l=1429205969708.png

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-04-16 17:39:37

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