Support Board
Date/Time: Fri, 24 Oct 2025 09:27:18 +0000
Data availability with Infinity trial
View Count: 978
| [2015-04-15 01:48:14] |
| skelcap - Posts: 139 |
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Hi I have just started 30 day trial with Infinity/Transact and notice that only a few contracts are available. For example, 6EM5 but not the previous one 6EH5. However I was able to get prior contracts for ES. Is that a limitation of the trial? If so, can I purchase 1mo Sierra data without being a live Infinity client yet?
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| [2015-04-16 05:09:36] |
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You should have no trouble getting historical data for expired futures contracts. This is documented here: http://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#h42.2 Possibly you need to update the Symbol Settings as explained here: http://www.sierrachart.com/index.php?page=doc/doc_GlobalSymbolSettings.php#UpdateSettings You can always purchase Sierra Chart service package 3 usage time and get access to the Sierra Chart Historical Data Service if you require: http://www.sierrachart.com/index.php?page=doc/SierraChartHistoricalData.html That could be a good idea because it does provide complete data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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