Login Page - Create Account

Support Board


Date/Time: Sat, 21 Dec 2024 17:14:50 +0000



Waiting to Reconnect for OEC Data

View Count: 899

[2015-04-14 18:58:42]
User25633 - Posts: 10
I'm unable to connect and receive data for OEC today. I keep on seeing "Waiting to Reconnect" on the status bar. How do I resolve this issue?

Here's is a copy of the message log:

Software version: 1242 | 2015-04-14 14:49:11
Uses New Spreadsheets | 2015-04-14 14:49:11
Usage end date: 2015-04-23 | 2015-04-14 14:49:11
Enabled for: Advanced Features. | 2015-04-14 14:49:11
Enabled for: Advanced Features 2. | 2015-04-14 14:49:11
Enabled for: Sierra Chart Historical Data Service. | 2015-04-14 14:49:11
Allow Support for Sierra Chart Data Feeds is enabled. | 2015-04-14 14:49:11
Active service: Open E Cry FIX | 2015-04-14 14:49:11
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2015-04-14 14:49:11
2015-04-14 14:49:11 Local computer clock time | 2015-04-14 14:49:11
2015-04-14 18:49:11 GMT time | 2015-04-14 14:49:11
2015-04-14 14:49:11 Time zone adjusted time | 2015-04-14 14:49:11
Time difference to server time: 0 seconds. | 2015-04-14 14:49:11
Program path: C:\SierraChart\ | 2015-04-14 14:49:11
Data Files path: C:\SierraChart\Data\ | 2015-04-14 14:49:11
OS Version Number: 6.0 | 2015-04-14 14:49:11
Locale Information: C | 2015-04-14 14:49:11

Checking for new symbol settings for oec | 2015-04-14 14:49:11
HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236 | 2015-04-14 14:49:11
HTTP connection to www.sierrachart.com:80 (1) | Connected. | 2015-04-14 14:49:11
Symbol settings are up-to-date for oec | 2015-04-14 14:49:12

Open E Cry FIX | Connecting to trading server sim.openecry.com:9300. | 2015-04-14 14:49:16
OEC FIX Trading socket (0) | Resolved address sim.openecry.com to IP 64.94.37.207 | 2015-04-14 14:49:16
OEC FIX Trading socket (2) | Connected. | 2015-04-14 14:49:16
OEC FIX Trading: Sending the Logon message. | 2015-04-14 14:49:17
OEC FIX Trading socket (2) | Closed. No error. | 2015-04-14 14:49:17
OEC FIX Trading socket (2) | Shutdown and closed. | 2015-04-14 14:49:17
OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2015-04-14 14:49:17
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-14 14:49:17
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-14 14:49:17
OEC FIX Trading: DisconnectFIX called. | 2015-04-14 14:49:17
Disconnected from Open E Cry. | 2015-04-14 14:49:17
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-14 14:49:17

Open E Cry FIX | Connecting to trading server sim.openecry.com:9300. | 2015-04-14 14:49:20
OEC FIX Trading socket (0) | Resolved address sim.openecry.com to IP 64.94.37.207 | 2015-04-14 14:49:20
OEC FIX Trading socket (3) | Connected. | 2015-04-14 14:49:20
OEC FIX Trading: Sending the Logon message. | 2015-04-14 14:49:20
OEC FIX Trading socket (3) | Closed. No error. | 2015-04-14 14:49:20
OEC FIX Trading socket (3) | Shutdown and closed. | 2015-04-14 14:49:20
OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2015-04-14 14:49:20
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-14 14:49:20
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-14 14:49:20
OEC FIX Trading: DisconnectFIX called. | 2015-04-14 14:49:20
Disconnected from Open E Cry. | 2015-04-14 14:49:20
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-14 14:49:20

Open E Cry FIX | Connecting to trading server sim.openecry.com:9300. | 2015-04-14 14:49:23
OEC FIX Trading socket (0) | Resolved address sim.openecry.com to IP 64.94.37.207 | 2015-04-14 14:49:23
OEC FIX Trading socket (4) | Connected. | 2015-04-14 14:49:23
OEC FIX Trading: Sending the Logon message. | 2015-04-14 14:49:23
OEC FIX Trading socket (4) | Closed. No error. | 2015-04-14 14:49:23
OEC FIX Trading socket (4) | Shutdown and closed. | 2015-04-14 14:49:23
OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2015-04-14 14:49:23
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-14 14:49:23
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-14 14:49:23
OEC FIX Trading: DisconnectFIX called. | 2015-04-14 14:49:23
Disconnected from Open E Cry. | 2015-04-14 14:49:23
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-14 14:49:23

Open E Cry FIX | Connecting to trading server sim.openecry.com:9300. | 2015-04-14 14:49:26
OEC FIX Trading socket (0) | Resolved address sim.openecry.com to IP 64.94.37.207 | 2015-04-14 14:49:26
OEC FIX Trading socket (5) | Connected. | 2015-04-14 14:49:26
OEC FIX Trading: Sending the Logon message. | 2015-04-14 14:49:26
OEC FIX Trading socket (5) | Closed. No error. | 2015-04-14 14:49:27
OEC FIX Trading socket (5) | Shutdown and closed. | 2015-04-14 14:49:27
OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2015-04-14 14:49:27
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-14 14:49:27
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-14 14:49:27
OEC FIX Trading: DisconnectFIX called. | 2015-04-14 14:49:27
Disconnected from Open E Cry. | 2015-04-14 14:49:27
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-14 14:49:27

Open E Cry FIX | Connecting to trading server sim.openecry.com:9300. | 2015-04-14 14:49:30
OEC FIX Trading socket (0) | Resolved address sim.openecry.com to IP 64.94.37.207 | 2015-04-14 14:49:30
OEC FIX Trading socket (6) | Connected. | 2015-04-14 14:49:30
OEC FIX Trading: Sending the Logon message. | 2015-04-14 14:49:30
OEC FIX Trading socket (6) | Closed. No error. | 2015-04-14 14:49:30
OEC FIX Trading socket (6) | Shutdown and closed. | 2015-04-14 14:49:30
OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2015-04-14 14:49:30
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-14 14:49:30
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-14 14:49:30
OEC FIX Trading: DisconnectFIX called. | 2015-04-14 14:49:30
Disconnected from Open E Cry. | 2015-04-14 14:49:30
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-14 14:49:30

Open E Cry FIX | Connecting to trading server sim.openecry.com:9300. | 2015-04-14 14:49:33
OEC FIX Trading socket (0) | Resolved address sim.openecry.com to IP 64.94.37.207 | 2015-04-14 14:49:33
OEC FIX Trading socket (7) | Connected. | 2015-04-14 14:49:33
OEC FIX Trading: Sending the Logon message. | 2015-04-14 14:49:33
OEC FIX Trading socket (7) | Closed. No error. | 2015-04-14 14:49:33
OEC FIX Trading socket (7) | Shutdown and closed. | 2015-04-14 14:49:33
OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2015-04-14 14:49:33
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-14 14:49:33
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-14 14:49:33
OEC FIX Trading: DisconnectFIX called. | 2015-04-14 14:49:33
Disconnected from Open E Cry. | 2015-04-14 14:49:33
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-14 14:49:33

Open E Cry FIX | Connecting to trading server sim.openecry.com:9300. | 2015-04-14 14:49:36
OEC FIX Trading socket (0) | Resolved address sim.openecry.com to IP 64.94.37.207 | 2015-04-14 14:49:36
OEC FIX Trading socket (8) | Connected. | 2015-04-14 14:49:36
OEC FIX Trading: Sending the Logon message. | 2015-04-14 14:49:37
OEC FIX Trading socket (8) | Closed. No error. | 2015-04-14 14:49:37
OEC FIX Trading socket (8) | Shutdown and closed. | 2015-04-14 14:49:37
OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2015-04-14 14:49:37
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-14 14:49:37
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-14 14:49:37
OEC FIX Trading: DisconnectFIX called. | 2015-04-14 14:49:37
Disconnected from Open E Cry. | 2015-04-14 14:49:37
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-14 14:49:37

Open E Cry FIX | Connecting to trading server sim.openecry.com:9300. | 2015-04-14 14:49:40
OEC FIX Trading socket (0) | Resolved address sim.openecry.com to IP 64.94.37.207 | 2015-04-14 14:49:40
OEC FIX Trading socket (9) | Connected. | 2015-04-14 14:49:40
OEC FIX Trading: Sending the Logon message. | 2015-04-14 14:49:40
OEC FIX Trading socket (9) | Closed. No error. | 2015-04-14 14:49:40
OEC FIX Trading socket (9) | Shutdown and closed. | 2015-04-14 14:49:40
OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2015-04-14 14:49:40
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-14 14:49:40
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-14 14:49:40
OEC FIX Trading: DisconnectFIX called. | 2015-04-14 14:49:40
Disconnected from Open E Cry. | 2015-04-14 14:49:40
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-14 14:49:40

Open E Cry FIX | Connecting to trading server sim.openecry.com:9300. | 2015-04-14 14:49:43
OEC FIX Trading socket (0) | Resolved address sim.openecry.com to IP 64.94.37.207 | 2015-04-14 14:49:43
OEC FIX Trading socket (10) | Connected. | 2015-04-14 14:49:43
OEC FIX Trading: Sending the Logon message. | 2015-04-14 14:49:43
OEC FIX Trading socket (10) | Closed. No error. | 2015-04-14 14:49:43
OEC FIX Trading socket (10) | Shutdown and closed. | 2015-04-14 14:49:43
OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2015-04-14 14:49:43
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-14 14:49:43
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-14 14:49:43
OEC FIX Trading: DisconnectFIX called. | 2015-04-14 14:49:43
Disconnected from Open E Cry. | 2015-04-14 14:49:43
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-14 14:49:43

Open E Cry FIX | Connecting to trading server sim.openecry.com:9300. | 2015-04-14 14:49:46
OEC FIX Trading socket (0) | Resolved address sim.openecry.com to IP 64.94.37.207 | 2015-04-14 14:49:46
OEC FIX Trading socket (11) | Connected. | 2015-04-14 14:49:46
OEC FIX Trading: Sending the Logon message. | 2015-04-14 14:49:47
OEC FIX Trading socket (11) | Closed. No error. | 2015-04-14 14:49:47
OEC FIX Trading socket (11) | Shutdown and closed. | 2015-04-14 14:49:47
OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2015-04-14 14:49:47
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-14 14:49:47
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-14 14:49:47
OEC FIX Trading: DisconnectFIX called. | 2015-04-14 14:49:47
Disconnected from Open E Cry. | 2015-04-14 14:49:47
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-14 14:49:47

Open E Cry FIX | Connecting to trading server sim.openecry.com:9300. | 2015-04-14 14:49:50
OEC FIX Trading socket (0) | Resolved address sim.openecry.com to IP 64.94.37.207 | 2015-04-14 14:49:50
OEC FIX Trading socket (12) | Connected. | 2015-04-14 14:49:50
OEC FIX Trading: Sending the Logon message. | 2015-04-14 14:49:50
OEC FIX Trading socket (12) | Closed. No error. | 2015-04-14 14:49:50
OEC FIX Trading socket (12) | Shutdown and closed. | 2015-04-14 14:49:50
OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2015-04-14 14:49:50
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-14 14:49:50
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-14 14:49:50
OEC FIX Trading: DisconnectFIX called. | 2015-04-14 14:49:50
Disconnected from Open E Cry. | 2015-04-14 14:49:50
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-14 14:49:50

Open E Cry FIX | Connecting to trading server sim.openecry.com:9300. | 2015-04-14 14:49:53
OEC FIX Trading socket (0) | Resolved address sim.openecry.com to IP 64.94.37.207 | 2015-04-14 14:49:53
OEC FIX Trading socket (13) | Connected. | 2015-04-14 14:49:53
OEC FIX Trading: Sending the Logon message. | 2015-04-14 14:49:53
OEC FIX Trading socket (13) | Closed. No error. | 2015-04-14 14:49:53
OEC FIX Trading socket (13) | Shutdown and closed. | 2015-04-14 14:49:53
OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2015-04-14 14:49:53
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-14 14:49:53
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-14 14:49:53
OEC FIX Trading: DisconnectFIX called. | 2015-04-14 14:49:53
Disconnected from Open E Cry. | 2015-04-14 14:49:53
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-14 14:49:53

Open E Cry FIX | Connecting to trading server sim.openecry.com:9300. | 2015-04-14 14:49:56
OEC FIX Trading socket (0) | Resolved address sim.openecry.com to IP 64.94.37.207 | 2015-04-14 14:49:56
OEC FIX Trading socket (14) | Connected. | 2015-04-14 14:49:56
OEC FIX Trading: Sending the Logon message. | 2015-04-14 14:49:57
OEC FIX Trading socket (14) | Closed. No error. | 2015-04-14 14:49:57
OEC FIX Trading socket (14) | Shutdown and closed. | 2015-04-14 14:49:57
OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2015-04-14 14:49:57
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-14 14:49:57
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-14 14:49:57
OEC FIX Trading: DisconnectFIX called. | 2015-04-14 14:49:57
Disconnected from Open E Cry. | 2015-04-14 14:49:57
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-14 14:49:57

Open E Cry FIX | Connecting to trading server sim.openecry.com:9300. | 2015-04-14 14:50:00
OEC FIX Trading socket (0) | Resolved address sim.openecry.com to IP 64.94.37.207 | 2015-04-14 14:50:00
OEC FIX Trading socket (15) | Connected. | 2015-04-14 14:50:00
OEC FIX Trading: Sending the Logon message. | 2015-04-14 14:50:00
OEC FIX Trading socket (15) | Closed. No error. | 2015-04-14 14:50:00
OEC FIX Trading socket (15) | Shutdown and closed. | 2015-04-14 14:50:00
OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2015-04-14 14:50:00
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-14 14:50:00
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-14 14:50:00
OEC FIX Trading: DisconnectFIX called. | 2015-04-14 14:50:00
Disconnected from Open E Cry. | 2015-04-14 14:50:00
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-14 14:50:00

Open E Cry FIX | Connecting to trading server sim.openecry.com:9300. | 2015-04-14 14:50:03
OEC FIX Trading socket (0) | Resolved address sim.openecry.com to IP 64.94.37.207 | 2015-04-14 14:50:03
OEC FIX Trading socket (16) | Connected. | 2015-04-14 14:50:03
OEC FIX Trading: Sending the Logon message. | 2015-04-14 14:50:03
OEC FIX Trading socket (16) | Closed. No error. | 2015-04-14 14:50:03
OEC FIX Trading socket (16) | Shutdown and closed. | 2015-04-14 14:50:03
OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2015-04-14 14:50:03
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-14 14:50:03
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-14 14:50:03
OEC FIX Trading: DisconnectFIX called. | 2015-04-14 14:50:03
Disconnected from Open E Cry. | 2015-04-14 14:50:03
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-14 14:50:03

Open E Cry FIX | Connecting to trading server sim.openecry.com:9300. | 2015-04-14 14:50:06
OEC FIX Trading socket (0) | Resolved address sim.openecry.com to IP 64.94.37.207 | 2015-04-14 14:50:06
OEC FIX Trading socket (17) | Connected. | 2015-04-14 14:50:06
OEC FIX Trading: Sending the Logon message. | 2015-04-14 14:50:07
OEC FIX Trading socket (17) | Closed. No error. | 2015-04-14 14:50:07
OEC FIX Trading socket (17) | Shutdown and closed. | 2015-04-14 14:50:07
OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2015-04-14 14:50:07
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-14 14:50:07
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-14 14:50:07
OEC FIX Trading: DisconnectFIX called. | 2015-04-14 14:50:07
Disconnected from Open E Cry. | 2015-04-14 14:50:07
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-14 14:50:07

Open E Cry FIX | Connecting to trading server sim.openecry.com:9300. | 2015-04-14 14:50:10
OEC FIX Trading socket (0) | Resolved address sim.openecry.com to IP 64.94.37.207 | 2015-04-14 14:50:10
OEC FIX Trading socket (18) | Connected. | 2015-04-14 14:50:10
OEC FIX Trading: Sending the Logon message. | 2015-04-14 14:50:10
OEC FIX Trading socket (18) | Closed. No error. | 2015-04-14 14:50:10
OEC FIX Trading socket (18) | Shutdown and closed. | 2015-04-14 14:50:10
OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2015-04-14 14:50:10
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-14 14:50:10
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-14 14:50:10
OEC FIX Trading: DisconnectFIX called. | 2015-04-14 14:50:10
Disconnected from Open E Cry. | 2015-04-14 14:50:10
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-14 14:50:10

Open E Cry FIX | Connecting to trading server sim.openecry.com:9300. | 2015-04-14 14:50:13
OEC FIX Trading socket (0) | Resolved address sim.openecry.com to IP 64.94.37.207 | 2015-04-14 14:50:13
OEC FIX Trading socket (19) | Connected. | 2015-04-14 14:50:13
OEC FIX Trading: Sending the Logon message. | 2015-04-14 14:50:13
OEC FIX Trading socket (19) | Closed. No error. | 2015-04-14 14:50:13
OEC FIX Trading socket (19) | Shutdown and closed. | 2015-04-14 14:50:13
OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2015-04-14 14:50:13
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-14 14:50:13
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-14 14:50:13
OEC FIX Trading: DisconnectFIX called. | 2015-04-14 14:50:13
Disconnected from Open E Cry. | 2015-04-14 14:50:13
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-14 14:50:13

Open E Cry FIX | Connecting to trading server sim.openecry.com:9300. | 2015-04-14 14:50:16
OEC FIX Trading socket (0) | Resolved address sim.openecry.com to IP 64.94.37.207 | 2015-04-14 14:50:16
OEC FIX Trading socket (20) | Connected. | 2015-04-14 14:50:16
OEC FIX Trading: Sending the Logon message. | 2015-04-14 14:50:17
OEC FIX Trading socket (20) | Closed. No error. | 2015-04-14 14:50:17
OEC FIX Trading socket (20) | Shutdown and closed. | 2015-04-14 14:50:17
OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2015-04-14 14:50:17
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-14 14:50:17
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-14 14:50:17
OEC FIX Trading: DisconnectFIX called. | 2015-04-14 14:50:17
Disconnected from Open E Cry. | 2015-04-14 14:50:17
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-14 14:50:17

Open E Cry FIX | Connecting to trading server sim.openecry.com:9300. | 2015-04-14 14:50:20
OEC FIX Trading socket (0) | Resolved address sim.openecry.com to IP 64.94.37.207 | 2015-04-14 14:50:20
OEC FIX Trading socket (21) | Connected. | 2015-04-14 14:50:20
OEC FIX Trading: Sending the Logon message. | 2015-04-14 14:50:20
OEC FIX Trading socket (21) | Closed. No error. | 2015-04-14 14:50:20
OEC FIX Trading socket (21) | Shutdown and closed. | 2015-04-14 14:50:20
OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2015-04-14 14:50:20
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-14 14:50:20
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-14 14:50:20
OEC FIX Trading: DisconnectFIX called. | 2015-04-14 14:50:20
Disconnected from Open E Cry. | 2015-04-14 14:50:20
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-14 14:50:20

Open E Cry FIX | Connecting to trading server sim.openecry.com:9300. | 2015-04-14 14:50:23
OEC FIX Trading socket (0) | Resolved address sim.openecry.com to IP 64.94.37.207 | 2015-04-14 14:50:23
OEC FIX Trading socket (22) | Connected. | 2015-04-14 14:50:23
OEC FIX Trading: Sending the Logon message. | 2015-04-14 14:50:23
OEC FIX Trading socket (22) | Closed. No error. | 2015-04-14 14:50:23
OEC FIX Trading socket (22) | Shutdown and closed. | 2015-04-14 14:50:23
OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2015-04-14 14:50:23
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-14 14:50:23
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-14 14:50:23
OEC FIX Trading: DisconnectFIX called. | 2015-04-14 14:50:23
Disconnected from Open E Cry. | 2015-04-14 14:50:23
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-14 14:50:23

Open E Cry FIX | Connecting to trading server sim.openecry.com:9300. | 2015-04-14 14:50:26
OEC FIX Trading socket (0) | Resolved address sim.openecry.com to IP 64.94.37.207 | 2015-04-14 14:50:26
OEC FIX Trading socket (23) | Connected. | 2015-04-14 14:50:26
OEC FIX Trading: Sending the Logon message. | 2015-04-14 14:50:26
OEC FIX Trading socket (23) | Closed. No error. | 2015-04-14 14:50:27
OEC FIX Trading socket (23) | Shutdown and closed. | 2015-04-14 14:50:27
OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2015-04-14 14:50:27
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-14 14:50:27
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-14 14:50:27
OEC FIX Trading: DisconnectFIX called. | 2015-04-14 14:50:27
Disconnected from Open E Cry. | 2015-04-14 14:50:27
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-14 14:50:27

Open E Cry FIX | Connecting to trading server sim.openecry.com:9300. | 2015-04-14 14:50:30
OEC FIX Trading socket (0) | Resolved address sim.openecry.com to IP 64.94.37.207 | 2015-04-14 14:50:30
OEC FIX Trading socket (24) | Connected. | 2015-04-14 14:50:30
OEC FIX Trading: Sending the Logon message. | 2015-04-14 14:50:30
OEC FIX Trading socket (24) | Closed. No error. | 2015-04-14 14:50:30
OEC FIX Trading socket (24) | Shutdown and closed. | 2015-04-14 14:50:30
OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2015-04-14 14:50:30
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-14 14:50:30
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-14 14:50:30
OEC FIX Trading: DisconnectFIX called. | 2015-04-14 14:50:30
Disconnected from Open E Cry. | 2015-04-14 14:50:30
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-14 14:50:30

Open E Cry FIX | Connecting to trading server sim.openecry.com:9300. | 2015-04-14 14:50:33
OEC FIX Trading socket (0) | Resolved address sim.openecry.com to IP 64.94.37.207 | 2015-04-14 14:50:33
OEC FIX Trading socket (25) | Connected. | 2015-04-14 14:50:33
OEC FIX Trading: Sending the Logon message. | 2015-04-14 14:50:33
OEC FIX Trading socket (25) | Closed. No error. | 2015-04-14 14:50:33
OEC FIX Trading socket (25) | Shutdown and closed. | 2015-04-14 14:50:33
OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2015-04-14 14:50:33
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-14 14:50:33
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-14 14:50:33
OEC FIX Trading: DisconnectFIX called. | 2015-04-14 14:50:33
Disconnected from Open E Cry. | 2015-04-14 14:50:33
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-14 14:50:33

Open E Cry FIX | Connecting to trading server sim.openecry.com:9300. | 2015-04-14 14:50:36
OEC FIX Trading socket (0) | Resolved address sim.openecry.com to IP 64.94.37.207 | 2015-04-14 14:50:36
OEC FIX Trading socket (26) | Connected. | 2015-04-14 14:50:36
OEC FIX Trading: Sending the Logon message. | 2015-04-14 14:50:36
OEC FIX Trading socket (26) | Closed. No error. | 2015-04-14 14:50:36
OEC FIX Trading socket (26) | Shutdown and closed. | 2015-04-14 14:50:36
OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2015-04-14 14:50:36
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-14 14:50:36
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-14 14:50:36
OEC FIX Trading: DisconnectFIX called. | 2015-04-14 14:50:36
Disconnected from Open E Cry. | 2015-04-14 14:50:36
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-14 14:50:36

Open E Cry FIX | Connecting to trading server sim.openecry.com:9300. | 2015-04-14 14:50:39
OEC FIX Trading socket (0) | Resolved address sim.openecry.com to IP 64.94.37.207 | 2015-04-14 14:50:39
OEC FIX Trading socket (27) | Connected. | 2015-04-14 14:50:40
OEC FIX Trading: Sending the Logon message. | 2015-04-14 14:50:40
OEC FIX Trading socket (27) | Closed. No error. | 2015-04-14 14:50:40
OEC FIX Trading socket (27) | Shutdown and closed. | 2015-04-14 14:50:40
OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2015-04-14 14:50:40
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-14 14:50:40
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-14 14:50:40
OEC FIX Trading: DisconnectFIX called. | 2015-04-14 14:50:40
Disconnected from Open E Cry. | 2015-04-14 14:50:40
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-14 14:50:40

Open E Cry FIX | Connecting to trading server sim.openecry.com:9300. | 2015-04-14 14:50:43
OEC FIX Trading socket (0) | Resolved address sim.openecry.com to IP 64.94.37.207 | 2015-04-14 14:50:43
OEC FIX Trading socket (28) | Connected. | 2015-04-14 14:50:43
OEC FIX Trading: Sending the Logon message. | 2015-04-14 14:50:43
OEC FIX Trading socket (28) | Closed. No error. | 2015-04-14 14:50:43
OEC FIX Trading socket (28) | Shutdown and closed. | 2015-04-14 14:50:43
OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2015-04-14 14:50:43
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-14 14:50:43
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-14 14:50:43
OEC FIX Trading: DisconnectFIX called. | 2015-04-14 14:50:43
Disconnected from Open E Cry. | 2015-04-14 14:50:43
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-14 14:50:43

Open E Cry FIX | Connecting to trading server sim.openecry.com:9300. | 2015-04-14 14:50:46
OEC FIX Trading socket (0) | Resolved address sim.openecry.com to IP 64.94.37.207 | 2015-04-14 14:50:46
OEC FIX Trading socket (29) | Connected. | 2015-04-14 14:50:46
OEC FIX Trading: Sending the Logon message. | 2015-04-14 14:50:46
OEC FIX Trading socket (29) | Closed. No error. | 2015-04-14 14:50:47
OEC FIX Trading socket (29) | Shutdown and closed. | 2015-04-14 14:50:47
OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2015-04-14 14:50:47
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-14 14:50:47
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-14 14:50:47
OEC FIX Trading: DisconnectFIX called. | 2015-04-14 14:50:47
Disconnected from Open E Cry. | 2015-04-14 14:50:47
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-14 14:50:47

Open E Cry FIX | Connecting to trading server sim.openecry.com:9300. | 2015-04-14 14:50:50
OEC FIX Trading socket (0) | Resolved address sim.openecry.com to IP 64.94.37.207 | 2015-04-14 14:50:50
OEC FIX Trading socket (30) | Connected. | 2015-04-14 14:50:50
OEC FIX Trading: Sending the Logon message. | 2015-04-14 14:50:50
OEC FIX Trading socket (30) | Closed. No error. | 2015-04-14 14:50:50
OEC FIX Trading socket (30) | Shutdown and closed. | 2015-04-14 14:50:50
OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2015-04-14 14:50:50
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-14 14:50:50
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-14 14:50:50
OEC FIX Trading: DisconnectFIX called. | 2015-04-14 14:50:50
Disconnected from Open E Cry. | 2015-04-14 14:50:50
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-14 14:50:50

Open E Cry FIX | Connecting to trading server sim.openecry.com:9300. | 2015-04-14 14:50:53
OEC FIX Trading socket (0) | Resolved address sim.openecry.com to IP 64.94.37.207 | 2015-04-14 14:50:53
OEC FIX Trading socket (31) | Connected. | 2015-04-14 14:50:53
OEC FIX Trading: Sending the Logon message. | 2015-04-14 14:50:53
OEC FIX Trading socket (31) | Closed. No error. | 2015-04-14 14:50:53
OEC FIX Trading socket (31) | Shutdown and closed. | 2015-04-14 14:50:53
OEC FIX Trading: Socket connection was closed without any logout messages sent or received. | 2015-04-14 14:50:53
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2015-04-14 14:50:53
To prevent further connection attempts, select 'File >> Disconnect'. | 2015-04-14 14:50:53
OEC FIX Trading: DisconnectFIX called. | 2015-04-14 14:50:53
Disconnected from Open E Cry. | 2015-04-14 14:50:53
Will reconnect to the server in 3.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts. | 2015-04-14 14:50:53
HTTP connection to www.sierrachart.com:80 (1) | Shutdown and closed. | 2015-04-14 14:52:12

[2015-04-14 19:31:18]
Sierra Chart Engineering - Posts: 104368
These are the relevant messages:

OEC FIX Trading: Sending the Logon message. | 2015-04-14 14:50:50
OEC FIX Trading socket (30) | Closed. No error. | 2015-04-14 14:50:50

Here are the instructions for help with this:
http://www.sierrachart.com/index.php?page=doc/openecry.php#OECConnectionProblem

Follow steps 1 through 6 in that section.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account