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Date/Time: Mon, 30 Dec 2024 18:09:02 +0000



Problems with new installation

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[2015-04-14 18:26:43]
user5324 - Posts: 10
I just had to switch to a new laptop, and on my old one I could click on File, then click Find Symbol, and Long-term Historical Chart Symbols was an option. I have installed Sierra on my new laptop, but this is no longer an option. Any help on getting this option back would be very much appreciated.
[2015-04-14 18:38:10]
Sierra Chart Engineering - Posts: 104368
No, those are no longer supported. Use the new Continuous Futures Contract feature:

https://www.sierrachart.com/index.php?page=doc/doc_ContinuousFuturesContractCharts.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-04-14 18:52:03]
user5324 - Posts: 10
Thank you. Is there anyway to get the charts to go back to 2003 likes they did under the long term historical chart?
[2015-04-14 19:08:30]
user5324 - Posts: 10
Please disregard my last question, my problem is with the historical data that is provided. On my old laptop the historical data was not provided for only one contract. For example, soybeans display a high price of 17.71 on 9/5/12, on continuous rollover it shows for the current contract a high of 1276. I would like for it to display historical data similar to the old setup where it is not based on the contract. What am I missing? Thanks in advance.
[2015-04-14 19:32:14]
Sierra Chart Engineering - Posts: 104368
It is still possible to use the long-term continuous futures contracts symbols by manually typing the futures base symbol with # after it into the Selected Symbol box of the File >> Find Symbol window. Example: ES#.

We are not understanding your other question in post #4.

Provide an image of the chart, by following these instructions:
http://www.sierrachart.com/index.php?l=PostingInformation.php#Image


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-04-14 19:32:43

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