Support Board
Date/Time: Sat, 21 Dec 2024 12:46:56 +0000
FXCM Positions
View Count: 832
[2015-04-12 21:40:38] |
dayman - Posts: 12 |
Sorry for being vague, not sure what else to title this message as. If I enter a position via Sierra Chart on FXCM, and close it via the FXCM mobile app, it will still show as an active position when I again login to Sierra Chart. I have tried reloading Sierra Chart, and re-downloading the chart, but it will still show as an open position. Any ideas on how to update Sierra Chart to correctly show my open positions when this happens? Thanks.
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[2015-04-12 23:56:42] |
Sierra Chart Engineering - Posts: 104368 |
We need to know where you see this particular position displayed in Sierra Chart? Is it seen on the Trade >> Trade Orders and Positions >> Positions tab?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2015-04-13 00:33:08] |
dayman - Posts: 12 |
It is shown on the chart in chart trade mode.
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[2015-04-13 00:45:32] |
Sierra Chart Engineering - Posts: 104368 |
If you only see it there and not the Trade >> Orders and Positions >> Positions tab, then this would indicate you are using the Order Fill Calculated Position. Refer to this section: http://www.sierrachart.com/index.php?page=doc/doc_TradeStatusWindows.html#IncorrectlyReportedTradePosition Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-04-13 00:46:25
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