Support Board
Date/Time: Sat, 21 Dec 2024 12:34:36 +0000
SC program starts but stops responding
View Count: 810
| [2015-04-10 17:39:11] |
| User74987 - Posts: 16 |
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Hello. When I start my Sierra Charts it starts to load the charts but then stops. I get 2 message windows pop up. If I try to click on ANYTHING, I get dull screens "program not responding" and can't do anything else I have to shut Sierra down. I've tried to reopen about 20 times. It seems like sometimes it gets a little further on the chart load but never completes and I start the process over. I can't even click on copy the message log for you. Can you help me? Thank you very much. btw: one message shows the status of the charts loading. The other message is something about Open ecry and spread trading I think. This second message has popped up all week but I shut it down as I'm not a spread trader. Date Time Of Last Edit: 2015-04-10 17:43:24
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| [2015-04-10 17:42:18] |
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Yes we can definitely help. Most likely there is a problem with a Chartbook being opened and its configuration. Refer to help topic 30.16: https://www.sierrachart.com/index.php?page=doc/helpdetails30.html#h30.16 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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