Login Page - Create Account

Support Board


Date/Time: Mon, 30 Dec 2024 17:38:32 +0000



$SHBI & $SLVI do not update in Sierra Chart correctly

View Count: 893

[2015-04-08 14:36:42]
User778305 - Posts: 1
Hello,

Can you please help me fix this.

I have attached my subscription overview from IB and the log file.
attachmentlog.txt - Attached On 2015-04-08 14:35:18 UTC - Size: 48.74 KB - 357 views
imagemarketdata.png / V - Attached On 2015-04-08 14:35:22 UTC - Size: 24.07 KB - 311 views
Attachment Deleted.
[2015-04-08 17:20:47]
Sierra Chart Engineering - Posts: 104368
Those are Sierra Chart symbols and not Interactive Brokers symbols. You need to use the proper Interactive Brokers Index symbols. Refer to:
http://www.sierrachart.com/index.php?page=doc/IBSymbols.html#Index
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2015-04-08 17:20:56

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account