Support Board
Date/Time: Sat, 21 Dec 2024 17:06:11 +0000
CTS connection problems with build 44(old spreadsheet)
View Count: 863
| [2015-04-07 13:31:21] |
| Joe Hobart - Posts: 89 |
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i was getting FIX errors like 'Expected 'MyBroker' but got '.' in the message log. I was able to get realtime DOM quotes, but the charts got stuck at 'downloading historical data'. Was able to roll back to 42 and everything is fine. after market hours i can repull logs if you need me to, but wanted to get a post out there as a heads up. |
| [2015-04-07 17:24:11] |
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We are looking into this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-04-07 20:00:37] |
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This is now resolved. Update Sierra Chart with Help >> Download Current Version.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-04-07 20:42:08] |
| Joe Hobart - Posts: 89 |
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confirmed resolved in 1245. Thanks!
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