Support Board
Date/Time: Sat, 21 Dec 2024 18:08:34 +0000
missing intraday backfill via TT for GC HG CL ...
View Count: 1197
| [2015-04-01 05:01:24] |
| Paul.M - Posts: 113 |
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Hi since this morning: We have missing intraday backfill data via TT feed for GC HG CL ... (front months) real-time data is coming in TY Date Time Of Last Edit: 2015-04-01 05:07:39
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| [2015-04-01 05:23:37] |
| bekitz3 - Posts: 83 |
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I am seeing the same thing. I have all the data for Tues session. The problem occurred for me during the 45 min session break....I stayed connected and when the new session started no data was coming in. "Delete & Download data" option from an earlier time does not resolve the issue either. Only a manual disconnect & reconnect started real-time data to start coming in.
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| [2015-04-01 05:27:09] |
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Checking on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-04-01 05:33:06] |
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This is now solved. Follow the instructions here to download the missing data: http://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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