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Date/Time: Sun, 08 Sep 2024 00:35:38 +0000



Problem with Payment

View Count: 971

[2015-03-27 10:25:22]
NeoTrader86 - Posts: 32
Hello! I'm trying zo pay the additional 37 dollars missing from my account, but it says that my maestro card's data is wrong. I use this card for everything and I had no problem before. I went to the bank to ask if there was anything I should do and they said there's nothing wrong with the card. I payed last time with my Visa Credit Card because the same problem occured a month ago, but that has an additional 6,38% cost for me because of taxes. Could you help me with this?
[2015-03-27 15:59:45]
Sierra Chart - Max - Posts: 5657
Alternatively you can use the "Pay with Paypal" option.

Please create a ticket here:
https://www.sierrachart.com/usercp.php?page=SupportTickets

And let us know the 1st 4 digits of your Maestro card.


Sierra Chart Support
Date Time Of Last Edit: 2015-03-27 16:00:12
[2015-03-27 16:04:30]
NeoTrader86 - Posts: 32
I thought of that, but there´s the 1,5% fee. What´s the difference between these two options? If both of them offer a payment with Maestro, I would prefer to use the one where there´s no additional charge.
[2015-03-27 16:05:41]
Sierra Chart - Max - Posts: 5657
Please create a ticket here:
https://www.sierrachart.com/usercp.php?page=SupportTickets

And let us know the 1st 4 digits of your Maestro card.
Sierra Chart Support

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