Login Page - Create Account

Support Board


Date/Time: Mon, 30 Dec 2024 18:16:45 +0000



Order modification error when in chart trading mode

View Count: 929

[2015-03-25 23:44:49]
flyboy615 - Posts: 56
Hi,

I can seem to reproduce this error pretty consistently. Using a stop all triggered trailing stop with 2 targets and one common stop, once the first target gets hit the error is either caused by the BE stop triggered by group 1 or the trailing stop triggered a fixed offset trigger. I've included the twconfig file which will make it clearer. This seems to happen in both simulated and transact's simulated live modes.

Steps to reproduce...
in a down trend set a sell stop limit using the attached config file; once the first target watch the trade service log for the following error:

Order Modification Error: Order is not in a Working state. Order cannot be modified . Internal Order ID: 152647. Service Order ID: 152647 | 2015-03-25 19:32:38 *

If you need anything else please let me know.

Thanks
Rob

Private File
[2015-03-26 17:03:55]
Sierra Chart Engineering - Posts: 104368
We will be checking on this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-03-31 07:09:55]
Sierra Chart Engineering - Posts: 104368
We cannot duplicate this problem but we get a sense of why it could occur. But it is not 100% clear.

We need to understand what is the ultimate consequence of this. Is the stop order not properly adjusted? Or is it merely just an error message?

There could be scenarios where the error message is simply normal because of circumstances which cannot be handled to avoid the error to begin with. Or at least not easily recognized.

It is possible that the order has been queued for modification but it has been canceled or filled.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account