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Missing Data

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[2015-03-17 12:52:41] #1 [Go To First Post]
FVT - Posts: 3
Hello, When bringing up my layout I am receiving complete data for other symbols but not for ESM5, the intraday data has a gap from 3-12 until the bar when I bring up the chart. Below is my log, please advise and a big thank you Software version: 1220 \| 2015-03-17 08:41:34 Uses New Spreadsheets \| 2015-03-17 08:41:34 Usage end date: 2015-04-14 \| 2015-03-17 08:41:34 Allow Support for Sierra Chart Data Feeds is enabled. \| 2015-03-17 08:41:34 Active service: CTS T4 FIX \| 2015-03-17 08:41:34 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2015-03-17 08:41:34 2015-03-17 08:41:34 Local computer clock time \| 2015-03-17 08:41:34 2015-03-17 12:41:34 GMT time \| 2015-03-17 08:41:34 2015-03-17 08:41:34 Time zone adjusted time \| 2015-03-17 08:41:34 Time difference to server time: 0 seconds. \| 2015-03-17 08:41:34 Program path: C:\SierraChart\ \| 2015-03-17 08:41:34 Data Files path: C:\SierraChart\Data\ \| 2015-03-17 08:41:34 OS Version Number: 6.1 \| 2015-03-17 08:41:34 Locale Information: C \| 2015-03-17 08:41:34 Checking for new symbol settings for cts \| 2015-03-17 08:41:34 HTTP connection to www.sierrachart.com:80 (0) \| Resolved address sierrachart.com to IP 5.9.8.236 \| 2015-03-17 08:41:36 HTTP connection to www.sierrachart.com:80 (1) \| Connected. \| 2015-03-17 08:41:37 CTS FIX - Connecting to CTS Live server fix.t4login.com:10443 \| 2015-03-17 08:41:39 CTS FIX - Firm: Dorman \| 2015-03-17 08:41:39 Symbol settings are up-to-date for cts \| 2015-03-17 08:41:40 CTS FIX socket (0) \| Resolved address fix.t4login.com to IP 69.44.110.106 \| 2015-03-17 08:41:41 CTS FIX socket (2) \| Connected. \| 2015-03-17 08:41:42 CTS FIX socket (2) \| Starting SSL connection. \| 2015-03-17 08:41:42 HTTP connection to www.sierrachart.com:80 (1) \| Closed. No error. \| 2015-03-17 08:41:45 HTTP connection to www.sierrachart.com:80 (1) \| Shutdown and closed. \| 2015-03-17 08:41:45 CTS FIX socket (2) \| SSL connection established. \| 2015-03-17 08:41:46 CTS FIX: Sending the Logon message. \| 2015-03-17 08:41:46 CTS FIX: Connected to data and trade server. FIX version: 4.3.27.0 \| 2015-03-17 08:41:47 CTS FIX: Received Account List collateral report. \| 2015-03-17 08:41:49 CTS FIX: Subscribing to account: 13* \| 2015-03-17 08:41:49 Supported exchange: L_J (Euronext Paris Index Futures) \| 2015-03-17 08:41:50 Supported exchange: CME_TR (CME TRAKRS Futures) \| 2015-03-17 08:41:50 Supported exchange: ICE_IC (ICE EU Futures) \| 2015-03-17 08:41:50 Supported exchange: L_Y (Euronext Paris Commodity Futures) \| 2015-03-17 08:41:50 Supported exchange: CME_ELE (NYMEX Power Futures) \| 2015-03-17 08:41:50 Supported exchange: ICE_WOp (ICE Canada Options) \| 2015-03-17 08:41:50 Supported exchange: L_YOp (Euronext Paris Commodity Options) \| 2015-03-17 08:41:50 Supported exchange: E_INXOp (Eurex Index Options) \| 2015-03-17 08:41:50 Supported exchange: CME_KOp (KCBT Options) \| 2015-03-17 08:41:50 Supported exchange: CME_HoOp (CME Housing Options) \| 2015-03-17 08:41:50 Supported exchange: E_FITOp (Eurex Interest Rate Options) \| 2015-03-17 08:41:50 Supported exchange: ICE_ICOp (ICE EU Options) \| 2015-03-17 08:41:50 Supported exchange: ICE_FOp (ICE EU Financial Options) \| 2015-03-17 08:41:50 Supported exchange: ICE_CO (ICE US Commodity Futures) \| 2015-03-17 08:41:50 Supported exchange: CME_COAL (NYMEX Coal Futures) \| 2015-03-17 08:41:50 Supported exchange: CME_COp (CBOT Commodity Options) \| 2015-03-17 08:41:50 Supported exchange: CME_EqOp (CME Equity Options) \| 2015-03-17 08:41:50 Supported exchange: E_VOL (Eurex Volatility Futures) \| 2015-03-17 08:41:50 Supported exchange: CME_CL (NYMEX CrudeOil Futures) \| 2015-03-17 08:41:50 Supported exchange: ICE_IN (ICE US Index Futures) \| 2015-03-17 08:41:50 Supported exchange: CME_Fo (CME Foreign Exchange Futures) \| 2015-03-17 08:41:50 Supported exchange: CME_Ho (CME Housing Futures) \| 2015-03-17 08:41:50 Supported exchange: ICE_INOp (ICE US Index Options) \| 2015-03-17 08:41:50 Supported exchange: CME_AgOp (CME Agricultural Options) \| 2015-03-17 08:41:50 Supported exchange: CME_In (CME Interest Rate Futures) \| 2015-03-17 08:41:50 Supported exchange: E_CUR (Eurex Currency Futures) \| 2015-03-17 08:41:50 Supported exchange: E_FBDOp (Eurex Fixed Income Options) \| 2015-03-17 08:41:50 Supported exchange: CME_CO (COMEX Futures) \| 2015-03-17 08:41:50 Supported exchange: CME_Ag (CME Agricultural Futures) \| 2015-03-17 08:41:50 Supported exchange: CME_EOp (CBOT Equity Options) \| 2015-03-17 08:41:50 Supported exchange: CME_C (CBOT Commodity Futures) \| 2015-03-17 08:41:50 Supported exchange: CME_F (CBOT Financial Futures) \| 2015-03-17 08:41:50 Supported exchange: CME_E (CBOT Equity Futures) \| 2015-03-17 08:41:50 Supported exchange: CME_K (KCBT Futures) \| 2015-03-17 08:41:50 Supported exchange: CME_O (MGEX Futures) \| 2015-03-17 08:41:50 Supported exchange: CME_FOp (CBOT Financial Options) \| 2015-03-17 08:41:50 Supported exchange: ICE_MOp (ICE US Metals Options) \| 2015-03-17 08:41:50 Supported exchange: E_INX (Eurex Index Futures) \| 2015-03-17 08:41:50 Supported exchange: ICE_M (ICE US Metals Futures) \| 2015-03-17 08:41:50 Supported exchange: CME_OOp (MGEX Options) \| 2015-03-17 08:41:50 Supported exchange: CME_COALOp (NYMEX Coal Options) \| 2015-03-17 08:41:50 Supported exchange: ICE_CU (ICE US Currency Futures) \| 2015-03-17 08:41:50 Supported exchange: ICE_C (ICE EU Commodity Futures) \| 2015-03-17 08:41:50 Supported exchange: CME_NG (NYMEX NatGas Futures) \| 2015-03-17 08:41:50 Supported exchange: CME_CLOp (NYMEX CrudeOil Options) \| 2015-03-17 08:41:50 Supported exchange: E_INT (Eurex Interest Rate Futures) \| 2015-03-17 08:41:51 Supported exchange: ICE_F (ICE EU Financial Futures) \| 2015-03-17 08:41:51 Supported exchange: CME_NYOp (NYMEX Options) \| 2015-03-17 08:41:51 Supported exchange: CME_We (CME Weather Futures) \| 2015-03-17 08:41:51 Supported exchange: CME_REFOp (NYMEX Refined Products Options) \| 2015-03-17 08:41:51 Supported exchange: CME_PET (NYMEX NGL/Petrochemicals Futures) \| 2015-03-17 08:41:51 Supported exchange: ICE_W (ICE Canada Futures) \| 2015-03-17 08:41:51 Supported exchange: ICE_COOp (ICE US Commodity Options) \| 2015-03-17 08:41:51 Supported exchange: E_CUROp (Eurex Currency Options) \| 2015-03-17 08:41:51 Supported exchange: CME_PETOp (NYMEX NGL/Petrochemicals Options) \| 2015-03-17 08:41:51 Supported exchange: E_BND (Eurex Fixed Income Futures) \| 2015-03-17 08:41:51 Supported exchange: CME_COOp (COMEX Options) \| 2015-03-17 08:41:51 Supported exchange: LME_ME (LME Metal Futures) \| 2015-03-17 08:41:51 Supported exchange: LME_PL (LME Plastic Futures) \| 2015-03-17 08:41:51 Supported exchange: ICE_COp (ICE EU Commodity Options) \| 2015-03-17 08:41:51 Supported exchange: CME_InOp (CME Interest Rate Options) \| 2015-03-17 08:41:51 Supported exchange: CME_ELEOp (NYMEX Power Options) \| 2015-03-17 08:41:51 Supported exchange: CME_Eq (CME Equity Futures) \| 2015-03-17 08:41:51 Supported exchange: CBOE_CFE (CFE) \| 2015-03-17 08:41:51 Supported exchange: CME_NGOp (NYMEX NatGas Options) \| 2015-03-17 08:41:51 Supported exchange: CME_NY (NYMEX Futures) \| 2015-03-17 08:41:51 Supported exchange: CME_FoOp (CME Foreign Exchange Options) \| 2015-03-17 08:41:51 Supported exchange: CME_REF (NYMEX Refined Products Futures) \| 2015-03-17 08:41:51 Supported exchange: LME_IN (LME Index Futures) \| 2015-03-17 08:41:51 CTS FIX: Requesting Open Orders for account: 13* \| 2015-03-17 08:41:52 CTS FIX: Received Account Update collateral report. \| 2015-03-17 08:41:53 CTS FIX: Received Account List collateral report. \| 2015-03-17 08:41:54 CTS FIX: Received Account List collateral report. \| 2015-03-17 08:42:04 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ES.20150600.CME_Eq.scid \| 2015-03-17 08:43:40 CTS T4 FIX \| Starting real-time market data updates for: ZN.20150600.CME_F. ID: 1 \| 2015-03-17 08:43:40 Intraday data recording state for symbol ZN.20150600.CME_F is set to download pending. \| 2015-03-17 08:43:40 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ES.20150600.CME_Eq.scid \| 2015-03-17 08:43:40 HD Request # 2 \| Downloading Intraday chart data for ZN.20150600.CME_F to the file ZN.20150600.CME_F.scid. Service: cts \| 2015-03-17 08:43:40 HD Request # 2 \| Download start Date-Time: 2015-03-17 08:40:20.0 \| 2015-03-17 08:43:40 CTS FIX Historical Data - Connecting to Historical data server fix-chart.t4login.com:10443 \| 2015-03-17 08:43:40 CTS T4 FIX \| Starting real-time market data updates for: ZS.20150500.CME_C. ID: 2 \| 2015-03-17 08:43:40 Intraday data recording state for symbol ZS.20150500.CME_C is set to download pending. \| 2015-03-17 08:43:40 CTS T4 FIX \| Starting real-time market data updates for: ES.20150600.CME_Eq. ID: 3 \| 2015-03-17 08:43:40 Intraday data recording state for symbol ES.20150600.CME_Eq is set to download pending. \| 2015-03-17 08:43:40 CTS T4 FIX \| Sending security definition request for symbol ES.20150600.CME_Eq \| 2015-03-17 08:43:40 CTS T4 FIX \| Sending security definition request for symbol ZN.20150600.CME_F \| 2015-03-17 08:43:42 CTS FIX Historical Data socket (0) \| Resolved address fix-chart.t4login.com to IP 69.44.110.227 \| 2015-03-17 08:43:43 CTS T4 FIX \| Sending security definition request for symbol ZS.20150500.CME_C \| 2015-03-17 08:43:43 CTS T4 FIX \| Received matching security definition for symbol ES.20150600.CME_Eq. Subscribing to data. \| 2015-03-17 08:43:44 CTS T4 FIX \| Received 1 security definitions for underlying symbol ES \| 2015-03-17 08:43:44 CTS FIX Historical Data socket (3) \| Connected. \| 2015-03-17 08:43:46 CTS FIX Historical Data socket (3) \| Starting SSL connection. \| 2015-03-17 08:43:46 CTS T4 FIX \| Received matching security definition for symbol ZN.20150600.CME_F. Subscribing to data. \| 2015-03-17 08:43:47 CTS T4 FIX \| Received 1 security definitions for underlying symbol ZN \| 2015-03-17 08:43:47 CTS T4 FIX \| Received matching security definition for symbol ZS.20150500.CME_C. Subscribing to data. \| 2015-03-17 08:43:47 CTS T4 FIX \| Received 1 security definitions for underlying symbol ZS \| 2015-03-17 08:43:47 CTS FIX Historical Data socket (3) \| SSL connection timed out. \| 2015-03-17 08:43:52 * CTS FIX Historical Data socket (3) \| SSL connection failed. \| 2015-03-17 08:43:52 CTS FIX Historical Data socket (3) \| SSL object has been freed. SSL state is now disconnected. \| 2015-03-17 08:43:52 CTS FIX Historical Data socket (3) \| Shutdown and closed. \| 2015-03-17 08:43:52 CTS FIX Historical Data: Socket connection was closed without any logout messages sent or received. \| 2015-03-17 08:43:52 CTS FIX Historical Data: Disconnected. \| 2015-03-17 08:43:52 HD Request # 2 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ZN.20150600.CME_F \| 2015-03-17 08:43:52 HD Request # 3 \| Downloading Intraday chart data for ZN.20150600.CME_F to the file ZN.20150600.CME_F.scid. Service: cts \| 2015-03-17 08:43:52 HD Request # 3 \| Download start Date-Time: 2015-03-17 08:40:20.0 \| 2015-03-17 08:43:52 CTS FIX Historical Data - Connecting to Historical data server fix-chart.t4login.com:10443 \| 2015-03-17 08:43:52 CTS FIX Historical Data socket (0) \| Resolved address fix-chart.t4login.com to IP 208.116.215.116 \| 2015-03-17 08:43:55 CTS FIX Historical Data socket (4) \| Connected. \| 2015-03-17 08:43:57 CTS FIX Historical Data socket (4) \| Starting SSL connection. \| 2015-03-17 08:43:57 CTS FIX Historical Data socket (4) \| SSL connection established. \| 2015-03-17 08:44:00 CTS FIX Historical Data: Sending the Logon message. \| 2015-03-17 08:44:00 CTS FIX Historical Data: Connected to Historical data server. \| 2015-03-17 08:44:00 HD Request # 3 \| Requesting historical Tick data for ZN.20150600.CME_F from 2015-03-17 00:00:00 to 2015-03-17 00:00:00 (US Central Time). \| 2015-03-17 08:44:00 HD Request # 3 \| Receiving Intraday data for ZN.20150600.CME_F starting at 2015-03-16 18:00:00 \| 2015-03-17 08:44:29 HD Request # 3 \| Timestamp of first Intraday data file record written: 2015-03-17 08:40:47 \| 2015-03-17 08:44:29 HD Request # 3 \| Total records received: 51377 \| 2015-03-17 08:44:29 HD Request # 3 \| Requesting historical Tick data for ZN.20150600.CME_F from 2015-03-18 00:00:00 to 2015-03-18 00:00:00 (US Central Time). \| 2015-03-17 08:44:29 HD Request # 3 \| Total records received: 51377 \| 2015-03-17 08:44:31 HD Request # 3 \| Requesting historical Tick data for ZN.20150600.CME_F from 2015-03-19 00:00:00 to 2015-03-19 00:00:00 (US Central Time). \| 2015-03-17 08:44:31 HD Request # 3 \| Received 51377 records from 2015-03-16 18:00:00 to 2015-03-17 08:43:59 (14.7 hours) and wrote 947 records for ZN.20150600.CME_F \| 2015-03-17 08:44:33 Added 20 Time and Sales records to Intraday data file for ZN.20150600.CME_F after download. \| 2015-03-17 08:44:33 HD Request # 3 \| Intraday download COMPLETE for ZN.20150600.CME_F. Completion time: 41s. Unique request ID: 1 \| 2015-03-17 08:44:33 Removed historical data download ID 1 \| 2015-03-17 08:44:33 Real-time Intraday chart data file updates started for ZN.20150600.CME_F \| 2015-03-17 08:44:33 HD Request # 4 \| Downloading Intraday chart data for ZS.20150500.CME_C to the file ZS.20150500.CME_C.scid. Service: cts \| 2015-03-17 08:44:33 HD Request # 4 \| Download start Date-Time: 2015-03-17 08:20:32.0 \| 2015-03-17 08:44:33 HD Request # 4 \| Requesting historical Tick data for ZS.20150500.CME_C from 2015-03-17 00:00:00 to 2015-03-17 00:00:00 (US Central Time). \| 2015-03-17 08:44:33 HD Request # 4 \| Receiving Intraday data for ZS.20150500.CME_C starting at 2015-03-16 20:00:00 \| 2015-03-17 08:44:37 HD Request # 4 \| Timestamp of first Intraday data file record written: 2015-03-17 08:21:27 \| 2015-03-17 08:44:37 HD Request # 4 \| Total records received: 7047 \| 2015-03-17 08:44:37 HD Request # 4 \| Requesting historical Tick data for ZS.20150500.CME_C from 2015-03-18 00:00:00 to 2015-03-18 00:00:00 (US Central Time). \| 2015-03-17 08:44:37 HD Request # 4 \| Total records received: 7047 \| 2015-03-17 08:44:39 HD Request # 4 \| Requesting historical Tick data for ZS.20150500.CME_C from 2015-03-19 00:00:00 to 2015-03-19 00:00:00 (US Central Time). \| 2015-03-17 08:44:39 HD Request # 4 \| Received 7047 records from 2015-03-16 20:00:00 to 2015-03-17 08:44:33 (12.7 hours) and wrote 459 records for ZS.20150500.CME_C \| 2015-03-17 08:44:40 Added 7 Time and Sales records to Intraday data file for ZS.20150500.CME_C after download. \| 2015-03-17 08:44:40 HD Request # 4 \| Intraday download COMPLETE for ZS.20150500.CME_C. Completion time: 7s. Unique request ID: 2 \| 2015-03-17 08:44:40 Removed historical data download ID 2 \| 2015-03-17 08:44:40 Real-time Intraday chart data file updates started for ZS.20150500.CME_C \| 2015-03-17 08:44:40 HD Request # 5 \| Downloading Intraday chart data for ES.20150600.CME_Eq to the file ES.20150600.CME_Eq.scid. Service: cts \| 2015-03-17 08:44:40 Compressing file: C:\SierraChart\Data\ES.20150600.CME_Eq.scid. This may take a while. \| 2015-03-17 08:44:40 HD Request # 5 \| Download start Date-Time: 2015-02-15 07:44:40.0 \| 2015-03-17 08:44:40 HD Request # 5 \| Requesting historical Tick data for ES.20150600.CME_Eq from 2015-02-15 00:00:00 to 2015-02-15 00:00:00 (US Central Time). \| 2015-03-17 08:44:40 HD Request # 5 \| Total records received: 0 \| 2015-03-17 08:44:41 HD Request # 5 \| Requesting historical Tick data for ES.20150600.CME_Eq from 2015-02-16 00:00:00 to 2015-02-16 00:00:00 (US Central Time). \| 2015-03-17 08:44:41 HD Request # 5 \| Receiving Intraday data for ES.20150600.CME_Eq starting at 2015-02-15 18:00:00 \| 2015-03-17 08:44:43 HD Request # 5 \| Timestamp of first Intraday data file record written: 2015-02-15 18:00:00 \| 2015-03-17 08:44:43 HD Request # 5 \| Total records received: 135 \| 2015-03-17 08:44:43 HD Request # 5 \| Requesting historical Tick data for ES.20150600.CME_Eq from 2015-02-17 00:00:00 to 2015-02-17 00:00:00 (US Central Time). \| 2015-03-17 08:44:43 HD Request # 5 \| Total records received: 597 \| 2015-03-17 08:44:44 HD Request # 5 \| Requesting historical Tick data for ES.20150600.CME_Eq from 2015-02-18 00:00:00 to 2015-02-18 00:00:00 (US Central Time). \| 2015-03-17 08:44:44 HD Request # 5 \| Total records received: 1006 \| 2015-03-17 08:44:45 HD Request # 5 \| Requesting historical Tick data for ES.20150600.CME_Eq from 2015-02-19 00:00:00 to 2015-02-19 00:00:00 (US Central Time). \| 2015-03-17 08:44:45 HD Request # 5 \| Total records received: 1375 \| 2015-03-17 08:44:46 HD Request # 5 \| Requesting historical Tick data for ES.20150600.CME_Eq from 2015-02-20 00:00:00 to 2015-02-20 00:00:00 (US Central Time). \| 2015-03-17 08:44:46 HD Request # 5 \| Total records received: 2173 \| 2015-03-17 08:44:47 HD Request # 5 \| Requesting historical Tick data for ES.20150600.CME_Eq from 2015-02-21 00:00:00 to 2015-02-21 00:00:00 (US Central Time). \| 2015-03-17 08:44:47 HD Request # 5 \| Total records received: 2173 \| 2015-03-17 08:44:48 HD Request # 5 \| Requesting historical Tick data for ES.20150600.CME_Eq from 2015-02-22 00:00:00 to 2015-02-22 00:00:00 (US Central Time). \| 2015-03-17 08:44:48 HD Request # 5 \| Total records received: 2173 \| 2015-03-17 08:44:48 HD Request # 5 \| Requesting historical Tick data for ES.20150600.CME_Eq from 2015-02-23 00:00:00 to 2015-02-23 00:00:00 (US Central Time). \| 2015-03-17 08:44:48 HD Request # 5 \| Total records received: 2894 \| 2015-03-17 08:44:50 HD Request # 5 \| Requesting historical Tick data for ES.20150600.CME_Eq from 2015-02-24 00:00:00 to 2015-02-24 00:00:00 (US Central Time). \| 2015-03-17 08:44:50 HD Request # 5 \| Total records received: 3636 \| 2015-03-17 08:44:51 HD Request # 5 \| Requesting historical Tick data for ES.20150600.CME_Eq from 2015-02-25 00:00:00 to 2015-02-25 00:00:00 (US Central Time). \| 2015-03-17 08:44:51 HD Request # 5 \| Total records received: 4773 \| 2015-03-17 08:44:52 HD Request # 5 \| Requesting historical Tick data for ES.20150600.CME_Eq from 2015-02-26 00:00:00 to 2015-02-26 00:00:00 (US Central Time). \| 2015-03-17 08:44:52 HD Request # 5 \| Total records received: 6118 \| 2015-03-17 08:44:54 HD Request # 5 \| Requesting historical Tick data for ES.20150600.CME_Eq from 2015-02-27 00:00:00 to 2015-02-27 00:00:00 (US Central Time). \| 2015-03-17 08:44:54 HD Request # 5 \| Total records received: 7497 \| 2015-03-17 08:44:55 HD Request # 5 \| Requesting historical Tick data for ES.20150600.CME_Eq from 2015-02-28 00:00:00 to 2015-02-28 00:00:00 (US Central Time). \| 2015-03-17 08:44:55 HD Request # 5 \| Total records received: 7497 \| 2015-03-17 08:44:57 HD Request # 5 \| Requesting historical Tick data for ES.20150600.CME_Eq from 2015-03-01 00:00:00 to 2015-03-01 00:00:00 (US Central Time). \| 2015-03-17 08:44:57 HD Request # 5 \| Total records received: 7497 \| 2015-03-17 08:44:58 HD Request # 5 \| Requesting historical Tick data for ES.20150600.CME_Eq from 2015-03-02 00:00:00 to 2015-03-02 00:00:00 (US Central Time). \| 2015-03-17 08:44:58 HD Request # 5 \| Total records received: 9247 \| 2015-03-17 08:45:00 HD Request # 5 \| Requesting historical Tick data for ES.20150600.CME_Eq from 2015-03-03 00:00:00 to 2015-03-03 00:00:00 (US Central Time). \| 2015-03-17 08:45:00 HD Request # 5 \| Total records received: 11795 \| 2015-03-17 08:45:01 HD Request # 5 \| Requesting historical Tick data for ES.20150600.CME_Eq from 2015-03-04 00:00:00 to 2015-03-04 00:00:00 (US Central Time). \| 2015-03-17 08:45:01 HD Request # 5 \| Total records received: 14396 \| 2015-03-17 08:45:04 HD Request # 5 \| Requesting historical Tick data for ES.20150600.CME_Eq from 2015-03-05 00:00:00 to 2015-03-05 00:00:00 (US Central Time). \| 2015-03-17 08:45:04 HD Request # 5 \| Total records received: 18085 \| 2015-03-17 08:45:05 HD Request # 5 \| Requesting historical Tick data for ES.20150600.CME_Eq from 2015-03-06 00:00:00 to 2015-03-06 00:00:00 (US Central Time). \| 2015-03-17 08:45:05 HD Request # 5 \| Total records received: 26419 \| 2015-03-17 08:45:11 HD Request # 5 \| Requesting historical Tick data for ES.20150600.CME_Eq from 2015-03-07 00:00:00 to 2015-03-07 00:00:00 (US Central Time). \| 2015-03-17 08:45:11 HD Request # 5 \| Total records received: 26419 \| 2015-03-17 08:45:12 HD Request # 5 \| Requesting historical Tick data for ES.20150600.CME_Eq from 2015-03-08 00:00:00 to 2015-03-08 00:00:00 (US Central Time). \| 2015-03-17 08:45:12 HD Request # 5 \| Total records received: 26419 \| 2015-03-17 08:45:13 HD Request # 5 \| Requesting historical Tick data for ES.20150600.CME_Eq from 2015-03-09 00:00:00 to 2015-03-09 00:00:00 (US Central Time). \| 2015-03-17 08:45:13 HD Request # 5 \| Total records received: 36191 \| 2015-03-17 08:45:19 HD Request # 5 \| Requesting historical Tick data for ES.20150600.CME_Eq from 2015-03-10 00:00:00 to 2015-03-10 00:00:00 (US Central Time). \| 2015-03-17 08:45:19 HD Request # 5 \| Total records received: 65867 \| 2015-03-17 08:45:32 HD Request # 5 \| Requesting historical Tick data for ES.20150600.CME_Eq from 2015-03-11 00:00:00 to 2015-03-11 00:00:00 (US Central Time). \| 2015-03-17 08:45:32 HD Request # 5 \| Total records received: 100996 \| 2015-03-17 08:45:44 HD Request # 5 \| Requesting historical Tick data for ES.20150600.CME_Eq from 2015-03-12 00:00:00 to 2015-03-12 00:00:00 (US Central Time). \| 2015-03-17 08:45:44 HD Request # 5 \| Total records received: 187583 \| 2015-03-17 08:46:07 HD Request # 5 \| Requesting historical Tick data for ES.20150600.CME_Eq from 2015-03-13 00:00:00 to 2015-03-13 00:00:00 (US Central Time). \| 2015-03-17 08:46:07 CTS FIX Historical Data socket (4) \| Closed. No error. \| 2015-03-17 08:47:09 CTS FIX Historical Data socket (4) \| SSL shutdown indicates not able to send 'close notify'. \| 2015-03-17 08:47:09 CTS FIX Historical Data socket (4) \| SSL has been shut down. \| 2015-03-17 08:47:09 CTS FIX Historical Data socket (4) \| SSL object has been freed. SSL state is now disconnected. \| 2015-03-17 08:47:09 CTS FIX Historical Data socket (4) \| Shutdown and closed. \| 2015-03-17 08:47:09 CTS FIX Historical Data: Socket connection was closed without any logout messages sent or received. \| 2015-03-17 08:47:09 CTS FIX Historical Data: Disconnected. \| 2015-03-17 08:47:09 HD Request # 5 \| Received 187583 records from 2015-02-15 18:00:00 to 2015-03-12 17:14:59 (24.9 days) and wrote 187583 records for ES.20150600.CME_Eq \| 2015-03-17 08:47:10 HD Request # 6 \| Downloading Intraday chart data for ES.20150600.CME_Eq to the file ES.20150600.CME_Eq.scid. Service: cts \| 2015-03-17 08:47:10 HD Request # 6 \| Download start Date-Time: 2015-03-12 17:14:59.0 \| 2015-03-17 08:47:10 CTS FIX Historical Data - Connecting to Historical data server fix-chart.t4login.com:10443 \| 2015-03-17 08:47:10 CTS FIX Historical Data socket (0) \| Resolved address fix-chart.t4login.com to IP 69.44.110.227 \| 2015-03-17 08:47:11 CTS FIX Historical Data socket (5) \| Connected. \| 2015-03-17 08:47:12 CTS FIX Historical Data socket (5) \| Starting SSL connection. \| 2015-03-17 08:47:12 CTS FIX Historical Data socket (5) \| SSL connection established. \| 2015-03-17 08:47:16 CTS FIX Historical Data: Sending the Logon message. \| 2015-03-17 08:47:16 CTS FIX Historical Data: Connected to Historical data server. \| 2015-03-17 08:47:17 HD Request # 6 \| Requesting historical Tick data for ES.20150600.CME_Eq from 2015-03-12 00:00:00 to 2015-03-12 00:00:00 (US Central Time). \| 2015-03-17 08:47:17 HD Request # 6 \| Receiving Intraday data for ES.20150600.CME_Eq starting at 2015-03-11 18:00:00 \| 2015-03-17 08:47:44 HD Request # 6 \| Total records received: 86587 \| 2015-03-17 08:47:44 HD Request # 6 \| Requesting historical Tick data for ES.20150600.CME_Eq from 2015-03-13 00:00:00 to 2015-03-13 00:00:00 (US Central Time). \| 2015-03-17 08:47:44 CTS FIX Historical Data socket (5) \| Error reading data. SSL error: 5. Windows error code 10053: An established connection was aborted by the software in your host machine. \| 2015-03-17 08:48:48 * CTS FIX Historical Data socket (5) \| SSL shutdown indicates not able to send 'close notify'. \| 2015-03-17 08:48:48 CTS FIX Historical Data socket (5) \| SSL has been shut down. \| 2015-03-17 08:48:48 CTS FIX Historical Data socket (5) \| SSL object has been freed. SSL state is now disconnected. \| 2015-03-17 08:48:48 CTS FIX Historical Data socket (5) \| Shutdown and closed. \| 2015-03-17 08:48:48 CTS FIX Historical Data: Socket connection was closed without any logout messages sent or received. \| 2015-03-17 08:48:48 CTS FIX Historical Data: Disconnected. \| 2015-03-17 08:48:48 HD Request # 6 \| Received 86587 records from 2015-03-11 18:00:00 to 2015-03-12 17:14:59 (23.2 hours) and wrote 0 records for ES.20150600.CME_Eq \| 2015-03-17 08:48:48 HD Request # 7 \| Downloading Intraday chart data for ES.20150600.CME_Eq to the file ES.20150600.CME_Eq.scid. Service: cts \| 2015-03-17 08:48:48 HD Request # 7 \| Download start Date-Time: 2015-03-12 17:14:59.0 \| 2015-03-17 08:48:48 CTS FIX Historical Data - Connecting to Historical data server fix-chart.t4login.com:10443 \| 2015-03-17 08:48:48 CTS FIX Historical Data socket (0) \| Resolved address fix-chart.t4login.com to IP 208.116.215.116 \| 2015-03-17 08:48:50 CTS FIX Historical Data socket (6) \| Connected. \| 2015-03-17 08:48:51 CTS FIX Historical Data socket (6) \| Starting SSL connection. \| 2015-03-17 08:48:51 CTS FIX Historical Data socket (6) \| SSL connection timed out. \| 2015-03-17 08:48:57 * CTS FIX Historical Data socket (6) \| SSL connection failed. \| 2015-03-17 08:48:57 CTS FIX Historical Data socket (6) \| SSL object has been freed. SSL state is now disconnected. \| 2015-03-17 08:48:57 CTS FIX Historical Data socket (6) \| Shutdown and closed. \| 2015-03-17 08:48:57 CTS FIX Historical Data: Socket connection was closed without any logout messages sent or received. \| 2015-03-17 08:48:57 CTS FIX Historical Data: Disconnected. \| 2015-03-17 08:48:57 HD Request # 7 \| Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ES.20150600.CME_Eq \| 2015-03-17 08:48:57 HD Request # 7 \| Receiving Intraday data for ES.20150600.CME_Eq starting at 2015-03-17 08:43:48 \| 2015-03-17 08:48:57 HD Request # 7 \| Timestamp of first Intraday data file record written: 2015-03-17 08:43:48 \| 2015-03-17 08:48:57 Added 977 Time and Sales records to Intraday data file for ES.20150600.CME_Eq after download. \| 2015-03-17 08:48:57 HD Request # 7 \| Intraday download COMPLETE for ES.20150600.CME_Eq. Completion time: 9s. Unique request ID: 3 \| 2015-03-17 08:48:57 Removed historical data download ID 3 \| 2015-03-17 08:48:57 Real-time Intraday chart data file updates started for ES.20150600.CME_Eq \| 2015-03-17 08:48:57

[2015-03-17 17:22:20] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
There has been a communication problem to the CTS historical data server. We are not noticing the problem now so you should try again by following these instructions here: https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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