Support Board
Date/Time: Sat, 21 Dec 2024 17:54:55 +0000
chart update fails with IB connection
View Count: 897
| [2015-03-02 08:46:50] |
| User94740 - Posts: 333 |
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I have sent a copy of the log already and hopefully you can help
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| [2015-03-02 09:02:18] |
| User94740 - Posts: 333 |
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hi SC, they are updating now, but there is a lag between the IB platform and SC charting software
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| [2015-03-02 09:08:48] |
| User94740 - Posts: 333 |
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SC, my oil charts are updating with lag, but gold fails to update
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| [2015-03-02 09:13:13] |
| User94740 - Posts: 333 |
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ps: copper seems to be working fine
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| [2015-03-02 10:54:27] |
| User94740 - Posts: 333 |
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hi SC, after rebooting and closing and reopening multiple times, it seems everything is working.
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| [2015-03-02 17:16:01] |
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We did not look at the Message Log since you said the problem is resolved, but most likely the problem you are describing is the result of a long time to download historical data from Interactive Brokers. Refer to: https://www.sierrachart.com/index.php?page=doc/IB.php#SlowDownloading For a problem with lagging data, refer to help topic 4: Http://www.sierrachart.com/index.php?page=doc/helpdetails4.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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