Login Page - Create Account

Support Board


Date/Time: Sat, 21 Dec 2024 17:54:59 +0000



Not able to connect to Data Provider

View Count: 820

[2015-03-02 04:17:00]
User77369 - Posts: 13
Hi

I have just purchased package 1 after the free trial but when I try to connect to LMAX Trading it has "(Not enabled on package)" next to the selection. Why is this?
[2015-03-02 07:28:19]
Sierra Chart Engineering - Posts: 104368
LMAX requires Sierra Chart service package 3. We have changed your service package to 3 for no extra cost.

Restart Sierra Chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2015-03-02 09:54:33]
User77369 - Posts: 13
Thanks for that

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account