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Date/Time: Sun, 22 Dec 2024 05:53:18 +0000



charts

View Count: 851

[2015-02-16 18:08:07]
User88316 - Posts: 5
On last post you said it requires time and patience. I have spent a couple hours trying to determine why I can get daily and weekly candlesticks on chart but cannot get 1m, 5m, 10m, 15m and so on time frames! ! cannot determine what is wrong with my settings? Also on the free trial do I have access to the E Mini S & P 500? I haven't been able to bring that up on chart?
[2015-02-16 18:13:20]
User88316 - Posts: 5
I have the shorter time frame choices on the tool bar but when I select them my chart screen goes blank!
[2015-02-16 18:15:05]
Sierra Chart Engineering - Posts: 104368
In one of our responses to you we said to use the Sierra Chart Historical Data Service to access data that is not provided with the SC Forex Data service. Follow the instructions here:
https://www.sierrachart.com/index.php?page=doc/SierraChartHistoricalData.html#UsingSCHDS

After changing to that service you will find all of the future symbols listed in File >> Find Symbol.

You do have access to historical futures data on the trial but not real-time futures data.


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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