Support Board
Date/Time: Sun, 22 Dec 2024 11:16:15 +0000
Issues In Market Depth
View Count: 1176
| [2015-02-11 12:41:00] |
| AC95501 - Posts: 28 |
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Dear SC-Team, there seem to be some issues with the Trade DOM in the Eurex products. The depth is having some problems. This problem is only in the Eurex DOMs. The CME DOMs work fine so far. Do you have any suggestions? Here is a picture attached. |
 Ladder.png / V - Attached On 2015-02-11 12:40:52 UTC - Size: 3.13 KB - 393 views |
| [2015-02-11 16:18:55] |
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In the case of TT FIX there really is no possibility a problem like this would be within Sierra Chart. Therefore it must be a data feed issue and the only suggestion we have is to select File >> Disconnect and File >> Connect to Data Feed to see if it corrects it. If it is an ongoing problem, we will let Trading Technologies know about it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-02-11 16:21:02
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| [2015-02-11 17:16:16] |
| AC95501 - Posts: 28 |
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Thank you for your reply. I had this problem a few weeks ago. Today I saw this problem again. My data feed is TTNet. Thanks in advance. Please keep me up to date. |
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