Support Board
Date/Time: Sun, 22 Dec 2024 11:14:05 +0000
Data Feed Issue
View Count: 951
| [2015-02-08 23:52:18] |
| User33988 - Posts: 6 |
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I use TD Ameritrade for my futures trading. I recieve a message stating not authorised for quote on the message log and cannot get rel time charts to load prices. What might be wrong?
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| [2015-02-09 00:14:20] |
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TD Ameritrade does not provide futures data outside of their own software. Refer to step 12 here: http://www.sierrachart.com/index.php?page=doc/AmeriTrade.php#SetupInstructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-02-09 13:31:01] |
| User33988 - Posts: 6 |
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I purchased the seirra chart data package and am still not receiving real time data
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| [2015-02-09 16:45:46] |
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There are two problems. You did not activate any exchanges: https://www.sierrachart.com/usercp.php?page=MarketDataFeedFeatures And you have the wrong Service selected in Sierra Chart. It cannot be set to "Barchart". It needs to be "SC Exchange Data" or one of the supported trading services. If you want to get data for CME markets, you need to use one of the supported trading services. This is explained here: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#CME Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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