Support Board
Date/Time: Sun, 22 Dec 2024 09:57:21 +0000
E-Mail (Text Msg) being blocked by server
View Count: 1018
| [2015-02-06 16:28:18] |
| User324663 - Posts: 4 |
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Dear Sierra Charts Support I am trying to have email alerts sent to '4048617185@txt.att.net'. This has worked in the past but is now getting filtered &/or blcoked. I have called AT&T & they advise they are not filtering the message. Quoting fm the help doc below, it advises to contact SC support next. "Another possibility is that your E-mail address has been blocked from receiving Alert Messages from the Sierra Chart server. In the case of the E-mail address being blocked, contact Sierra Chart support about this." Thanks in advance for your assistance with this issue. |
| [2015-02-06 16:55:50] |
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We do not support sending emails to any att.net domain, as they have been blocking our emails consistently. One recommendation is setting up a gmail account, which can be setup to automatically forward all emails to your att.net email address. Sierra Chart Support Date Time Of Last Edit: 2015-02-06 16:57:28
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