Support Board
Date/Time: Sun, 22 Dec 2024 10:21:05 +0000
Missing historical data
View Count: 1000
| [2015-02-05 18:58:45] |
| User947911 - Posts: 12 |
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Hello, today I came across to a fact that there is several cases of missing data. Am I missing something such as deleting archived data or is that an issue on your side? You can find two screenshots from my platforms here: http://ge.tt/6st8lv92 Thank you |
| [2015-02-05 21:29:05] |
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Only post an image of a chart by following the instructions here: https://www.sierrachart.com/index.php?page=PostingInformation.php#Image The first step for this kind of problem is to follow the instructions here: https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#RetryDownloadDataInChart If you still need more help, we should see an image of the chart to better understand this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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