Support Board
Date/Time: Sun, 22 Dec 2024 10:28:30 +0000
What is the symbol for the cash S&P index?
View Count: 1790
| [2015-02-04 14:28:57] |
| Demi1201 - Posts: 68 |
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I ve tried several, all from the Sierra Chart menu. The index does not update. Please suggest which symbol I need to use. I am subscribed to SC real time data etc. I should be fine with the data subscriptions. Thank you, Dem |
| [2015-02-04 16:54:12] |
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This symbol is $INX but you need to activate the S&P Indices exchange for your account. Or you can use the IB index symbol which begins with SPX-. You can find it in File >> Find Symbol >> IB Indexes. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-02-09 13:51:11] |
| Demi1201 - Posts: 68 |
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Could you please explain how I would activate the SP Indices Exchange on my account? When I go to the Services Data page I am subscribed to everything you offer. Thanks |
| [2015-02-09 17:11:27] |
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You do that here: https://www.sierrachart.com/usercp.php?page=SC_RealTime_DataFeed_SetExchanges Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-02-10 15:09:51] |
| Demi1201 - Posts: 68 |
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Thank you. Enabled indices but now: $INX chart does not update. I need to delete and redownload data each time to see the relationship with the futures. Also Premiums, which I was trying to use instead does not load at all. Is that another subscription? Dem |
| [2015-02-10 16:47:11] |
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Restart Sierra Chart, open a chart for $INX only and then post a copy of the Message Log by following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#log What specific premium symbol do you want to use? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-02-10 17:47:34] |
| Demi1201 - Posts: 68 |
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$INX is updating now. It's the only symbol in the platform. Will attempt to open chart inside chartbook. I was attempting to open the premium chart of ESH15-$INX. This premium does not load. Here's the section of Log for that operation: Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESH15-$INX.scid | 2015-02-10 18:39:05 Interactive Brokers | Starting real-time market data updates for: ESH15-$INX. ID: 61 | 2015-02-10 18:39:06 Subscribing to real-time True Data for symbol: ESH15 SecType: $INX Exchange: SMART Currency: | 2015-02-10 18:39:06 Interactive Brokers | Subscribing to Symbol: ESH15, SecType: $INX, Expiry: , Exchange: SMART, Currency: , Multiplier: | 2015-02-10 18:39:06 Intraday data recording state for symbol ESH15-$INX is set to download pending. | 2015-02-10 18:39:06 Message from IB: Error validating request:-'wd' : cause - Please enter a valid security type. IB Error Code: 321. Request ID: 61. Symbol: ESH15-$INX. | 2015-02-10 18:39:06 Message from IB: Error validating request:-'yd' : cause - Please enter a valid security type. IB Error Code: 321. Request ID: 61. Symbol: ESH15-$INX. | 2015-02-10 18:39:06 HD Request # 63 | Downloading Intraday chart data for ESH15-$INX to the file ESH15-$INX.scid. Service: ib | 2015-02-10 18:39:06 HD Request # 63 | Download start Date-Time: 2014-08-08 19:39:06.0 | 2015-02-10 18:39:06 HD Request # 63 | Requesting a total of 186 days and 4800 seconds. | 2015-02-10 18:39:06 HD Request # 63 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 15988800. | 2015-02-10 18:39:06 HD Request # 63 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-08-09 19:29:06 for ESH15-$INX | 2015-02-10 18:39:06 Message from IB: Error validating request:-'td' : cause - Please enter a valid security type. IB Error Code: 321. Request ID: 61. Symbol: ESH15-$INX. | 2015-02-10 18:39:06 Date Time Of Last Edit: 2015-02-10 23:14:50
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| [2015-02-10 18:02:02] |
| Demi1201 - Posts: 68 |
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$INX works fine now. ESH15-$INX does not load. However this is a secondary issue and I'm happy like this if you are busy. Thank you, Dem |
| [2015-02-10 23:16:52] |
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We know what the problem is with ESH15-$INX. It will be resolved by the end of the day tomorrow. It will be necessary to download the latest prerelease at that time. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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