Support Board
Date/Time: Sun, 22 Dec 2024 10:00:49 +0000
how to be an active order stop loss or take profit if the platform is off or no conection
View Count: 1032
| [2015-01-31 11:22:44] |
| inverter - Posts: 42 |
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happened to me that I lose connection while I have an open position and tasks we are not executed. or later when you get through the stop loss we can execute with the current price as soon as it is connected,, I had big losses because of that. how it is possible that the orders be active if I lose my connection? thank you |
| [2015-02-02 22:37:07] |
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All orders are sent to the exchange unless they are client-side managed Attached Orders and the parent order has not yet filled. More information about this can be found here: https://www.sierrachart.com/index.php?page=doc/doc_AttachedOrders.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-02-05 17:01:52] |
| inverter - Posts: 42 |
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I have found that only setup orders ... I do not see anywhere that will work order if the order's computer switched off?
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| [2015-02-05 17:06:12] |
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Once an order has been sent to the trading service, it will continue to be working even if Sierra Chart is not running.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-02-05 19:16:47] |
| inverter - Posts: 42 |
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not executed order, if not running sierra. Perhaps there is a difference sim or live order?
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| [2015-02-05 19:54:52] |
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We are not understanding what you are asking. If you have a question about a specific order, we need to know the specific details of that order. At this point, contact your broker. We see that your Sierra Chart account is also expired. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-02-05 19:55:47
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