Support Board
Date/Time: Sun, 22 Dec 2024 16:12:30 +0000
OEC FIX Connection - Hanging Order
View Count: 1152
| [2015-01-29 15:07:32] |
| User78442 - Posts: 260 |
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Hi, my FIX demo with OEC expired but I sent an order that was not accepted. It say's order sent but I can't clear. Is the Service Order ID a SC thing or do I need to get in contact with OEC. See below. Request for Trade Orders data from Service is currently in progress. New request is ignored. | 2015-01-29 07:12:03 * Open E Cry FIX | There is currently an outstanding position request in progress for the account. The new position request has not been made. | 2015-01-29 07:12:04 Request for Trade Orders data from Service is currently in progress. New request is ignored. | 2015-01-29 07:12:04 * Cleared Trade Simulation Orders And Data. | 2015-01-29 07:13:16 There was an error with the order cancellation: Unable to cancel order without a Service Order ID. Internal Order ID: 23066. Internal order ID: 23066 | 2015-01-29 07:14:39 * There was an error with the order cancellation: Unable to cancel order without a Service Order ID. Internal Order ID: 23069. Internal order ID: 23069 | 2015-01-29 07:14:39 * Open E Cry FIX | There is currently an outstanding position request in progress for the account. The new position request has not been made. | 2015-01-29 07:15:06 Request for Trade Orders data from Service is currently in progress. New request is ignored. | 2015-01-29 07:15:06 * Open E Cry FIX | There is currently an outstanding position request in progress for the account. The new position request has not been made. | 2015-01-29 08:46:37 Request for Trade Orders data from Service is currently in progress. New request is ignored. | 2015-01-29 08:46:37 * Open E Cry FIX | There is currently an outstanding position request in progress for the account. The new position request has not been made. | 2015-01-29 12:46:36 Request for Trade Orders data from Service is currently in progress. New request is ignored. | 2015-01-29 12:46:36 * There was an error with the order cancellation: Unable to cancel order without a Service Order ID. Internal Order ID: 23067. Internal order ID: 23067 | 2015-01-29 14:58:00 * There was an error with the order cancellation: Unable to cancel order without a Service Order ID. Internal Order ID: 23066. Internal order ID: 23066 | 2015-01-29 14:58:07 * There was an error with the order cancellation: Unable to cancel order without a Service Order ID. Internal Order ID: 23069. Internal order ID: 23069 | 2015-01-29 14:58:07 * There was an error with the order cancellation: Unable to cancel order without a Service Order ID. Internal Order ID: 23066. Internal order ID: 23066 | 2015-01-29 15:01:21 * There was an error with the order cancellation: Unable to cancel order without a Service Order ID. Internal Order ID: 23069. Internal order ID: 23069 | 2015-01-29 15:01:21 * |
| [2015-01-29 17:29:50] |
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There was a recent change by OEC to correct an incorrect FIX field which led to this problem. We have made an update in Sierra Chart to solve this. Update Sierra Chart by following these instructions: http://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-01-30 06:40:33] |
| User78442 - Posts: 260 |
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I updated all SC instances with new SW. Still got the same issues (see screenshot); Trade Activity Log file read result: 28161 records inserted. 0 records filtered. | 2015-01-30 06:11:54 Trade Activity Log file date-time limits: Sim record date-time limit is 2015-01-15 00:00:00. Non-sim record date-time limit is 2014-10-29 00:00:00. Non-sim fill record date-time limit is 2014-04-26 00:00:00. | 2015-01-30 06:11:54 There was an error with the order cancellation: Unable to cancel order without a Service Order ID. Internal Order ID: 23066. Internal order ID: 23066. Symbol: GSIH5 | 2015-01-30 06:33:16 * There was an error with the order cancellation: Unable to cancel order without a Service Order ID. Internal Order ID: 23069. Internal order ID: 23069. Symbol: GSIH5 | 2015-01-30 06:33:16 * |
 SI_30.01.15.jpg / V - Attached On 2015-01-30 06:40:13 UTC - Size: 304.59 KB - 382 views Attachment Deleted. |
| [2015-01-30 07:50:54] |
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You need the prerelease. Update with Help >> Download Prerelease. We apologize, but we had not made that clear. This was our mistake.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-01-30 12:14:57] |
| User78442 - Posts: 260 |
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Thanks, all sorted
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