Support Board
Date/Time: Sun, 22 Dec 2024 15:13:12 +0000
Historical download skipped?
View Count: 964
| [2015-01-28 19:37:16] |
| lou_diamonds - Posts: 39 |
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I have a TD Ameritrade account and this happens when I try to update a chart. I get today's chart fine, but it will not give me historical data. I'm running 1224. TD Ameritrade | Streamer request #34 sent. | 2015-01-28 14:31:43 TD Ameritrade | Streamer response: STREAMER_SERVER_ID. Additional text: 03-4 | 2015-01-28 14:31:43 Historical data service client indicated that downloads are not enabled for data type. | 2015-01-28 14:31:53 Any ideas on what the problem is? |
| [2015-01-28 20:24:39] |
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Due to the complexity and problems associated with supporting too many different sources of data for a particular Service in Sierra Chart, historical Daily data is only supported through the Sierra Chart Historical Data Service when using TD Ameritrade. So you need to be on Service Package 3 or 5 when using newer versions of Sierra Chart when using TD Ameritrade to get historical Daily data. This change was about two months ago, so if you go back to 1208 or earlier you can get Historical Daily data from TD Ameritrade on service package 1. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-01-28 20:25:31
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