Support Board
Date/Time: Sun, 22 Dec 2024 15:26:11 +0000
waiting to download historical data
View Count: 1489
| [2015-01-28 12:05:39] |
| User14740 - Posts: 11 |
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Dear Support board, The present daily start up of my Sierra charts is due to long patience. Waiting to download historical data after opening teh charts takes more than 30 minutes. That is not a pleasant situation. The total number of days to download is limited to 30 days only. This phenomenon did not happen in the past. Where does the long delay come from? How can I trust for a quick start with my charts again? Looking forward to your answer and solution. Regards, Peter van Soest Date Time Of Last Edit: 2015-01-28 12:06:36
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| [2015-01-28 18:39:52] |
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We see you are using IB. Therefore, refer to the instructions here for this: https://www.sierrachart.com/index.php?page=doc/IB.php#SlowDownloading It is also possible if the historical price data is being downloaded from the Sierra Chart historical data service, that there is a connection problem and the data downloading is very slow. In this case, refer to this help topic: https://www.sierrachart.com/index.php?page=doc/doc_HistoricalIntradayData.html#ErrorDownloadingDataSCHistoricalDataServer Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-01-28 18:44:49
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