Support Board
Date/Time: Sun, 22 Dec 2024 15:48:35 +0000
Open Position - no PnL and order entry line displayed on chart
View Count: 1115
| [2015-01-21 23:43:07] |
| User77270 - Posts: 23 |
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Dear SC team, I have some minor problems trading CFDs at IB through SC. a) There's no Profit and Loss (in attached window trader) displayed on my chart. It also hows that my position is flat, although I have an open position in IB TWS (opened through SC). b) There's no Position Entry Line (should be right there where i drew the blue line) displayed on my chart. Stop and Limit Orders are displayed on the chart (I use attached orders). When I submit a new pending order, it is displayed on the chart until it is filled - then it stays for some seconds and then disappears. c) I use the following chart settings: "Symbol": ABCO "Trade and current quote symbol": ABCO-CFD-SMART-USD-BAAVG That works as long as I'm in intraday mode. When I change the timeframe to daily, the "trade and current quote symbol" suddenly gets empty, so it takes the quote/execution from the "symbol" field, that is ABCO. When I change back to intraday mode, it stays empty and whenever I'd submit new order, I'd be trading the stock and not the CFD any more. I only have these issues with CFD. With stocks and forex everything works fine. Can you help? Thanks. Date Time Of Last Edit: 2015-01-22 01:39:49
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 open-position.jpg / V - Attached On 2015-01-21 23:43:00 UTC - Size: 571.15 KB - 400 views |
| [2015-01-22 03:15:42] |
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Change the symbols of the chart to: ABCO-CFD-SMART-USD And leave the Trade and Current Quote symbol blank. Refer to this section: Interactive Brokers Symbols: CFD Format See if that solves the problems. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-01-22 03:40:10] |
| User77270 - Posts: 23 |
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Sorry, doesn't work. IB doesn't provide data for ABCO-CFD-SMART-USD and tells me I should use the underlying stock instead. Until today it's been working fine with "Symbol": ABCO "Trade and current quote symbol": ABCO-CFD-SMART-USD-BAAVG. It did definetly work in the past and I just noticed this problem today. Do you have any other suggestions? |
| [2015-01-22 03:49:40] |
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This should work. Make sure you change all of the charts for this symbol to use ABCO-CFD-SMART-USD and reconnect to the data feed with the commands on the File menu.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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