Support Board
Date/Time: Fri, 22 Nov 2024 18:43:49 +0000
Error opening the InternalOrderID.data file for writing
View Count: 1735
| [2013-05-22 21:57:12] |
| keymoo - Posts: 9 |
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I've just created a new PC and installed Sierra Chart. The first line in my log says this: Error opening the InternalOrderID.data file for writing. Windows error code 5: Access is denied. | 2013-05-22 21:55:44 Any idea on how to fix? |
| [2013-05-22 22:34:11] |
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Go to that file in the Sierra Chart folder on your system. Right-click on it and select Properties and make sure the "Read only" option is disabled.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-05-22 22:46:18] |
| keymoo - Posts: 9 |
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The read only attribute is not set. Anything else? Something to do with UAC? I'm using Windows Server 2008 R2 DataCenter Edition.
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| [2013-05-22 22:52:40] |
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Make sure the Windows account that you are logged into, has read and write access to the Sierra Chart folder.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-05-24 12:41:48] |
| keymoo - Posts: 9 |
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Thanks that worked. I got this problem because I installed SierraChart under the Administrator account. I then logged on with my "normal" account (which is a member of local admins).
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