Support Board
Date/Time: Thu, 05 Dec 2024 02:06:21 +0000
update data of new intraday chart
View Count: 2392
| [2013-03-25 18:36:01] |
| Buddy - Posts: 12 |
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today I made a new intraday chart with symbol ESTX50-201306-DTB (never used before) I managed to get historical data by disconnecting and connecting again but intraday data are not coming in. I checked all possibilities from 3.1 to 3.10 but nothing helps. Data are shown on TWS from Interactive Brokers Please advice me what to do, thanks Ton |
| [2013-03-25 19:05:22] |
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Is Sierra Chart actually receiving real-time data for that symbol? To confirm this, refer to help topic 3.4 here: http://www.sierrachart.com/index.php?l=doc/helpdetails3.html#h3.4 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-03-25 19:06:13
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| [2013-03-25 19:42:36] |
| Buddy - Posts: 12 |
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Situation still the same, historical data are coming in when I disconnect and connect again but intraday data not.
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| [2013-03-25 19:55:36] |
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Help topic 3.4 gives very precise instructions to determine if Sierra Chart is receiving real-time data for a particular symbol. Are you receiving real-time data for ESTX50-201306-DTB within Sierra Chart? We still do not have an answer to that question.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-03-25 19:56:05
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| [2013-03-26 10:11:19] |
| Buddy - Posts: 12 |
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Answer: When I stopped trying after 5 hours on monday Sierra Chart did not receive real/time data for ESTX50/201306/DTB However after starting up on tuesday in the morning local time, your time about 06:00 intraday data real time were receiving by Sierra Chart. I don't know why. Thank you for trying to help me Ton |
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