Support Board
Date/Time: Sun, 22 Dec 2024 20:19:21 +0000
No S&P Index on my SC
View Count: 1086
| [2015-01-07 06:46:36] |
| User59724 - Posts: 71 |
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I can't pull up the $SPX on my chart. It's blank. My S&P Indexes is active on the exchanges. What's wrong?
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| [2015-01-07 08:09:35] |
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We have resolved this problem for you. Restart Sierra Chart and wait about 10 seconds before opening your Chartbook and you should get the chart for that symbol now. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2015-01-07 08:09:52
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| [2015-01-08 15:33:02] |
| User59724 - Posts: 71 |
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I do now have the $SPX, and the chart loaded data, except for today (Jan 8, 2015). Why didn't it load any $SPX data for today?
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| [2015-01-08 17:24:19] |
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We are checking on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2015-01-08 17:27:21] |
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Provide a copy of the Message Log, by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#log When providing us the log, first do the following: -Press the Clear Log button on the Message Log -Reconnect to the data feed with File >> Disconnect and File >> Connect to Data Feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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