Support Board
Date/Time: Sun, 22 Dec 2024 22:04:04 +0000
cant get data feed
View Count: 786
[2015-01-06 21:32:09] |
User73009 - Posts: 12 |
relocated my office. When I turned on the computer it will not connect to transacts data feed. I get a red message in the upper right hand corner of my chart box....Not connected. I did download the new version of sierra charts. What do i need to do to get live data feed and view my charts. I am just looking at a black screen for the moment. |
[2015-01-06 21:58:16] |
Sierra Chart Engineering - Posts: 104368 |
After trying to connect, provide a copy of the Message Log, by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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