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Date/Time: Sun, 22 Dec 2024 21:32:12 +0000



charts not connecting to live feed from Trans act

View Count: 992

[2015-01-06 21:23:00]
User73009 - Posts: 12
Moved my office. Set everything up and have no live feed from Transact. When i turn my charts on im getting a "not connected" signal in red in upper right corner. I did download the updated version of sierra charts as requested on the screen. What do i need to do to get up and running.

[2015-01-07 00:44:47]
Sierra Chart Engineering - Posts: 104368
Provide a copy of the Message Log, by following these instructions:
http://www.sierrachart.com/index.php?l=PostingInformation.php#log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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