Support Board
Date/Time: Mon, 23 Dec 2024 01:39:51 +0000
Missing datas in the chart
View Count: 830
| [2015-01-04 19:02:19] |
| User57431 - Posts: 31 |
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Hello, I have problems with displaying datas for chart ZS-2015-03. I do not see datas from 19.11.2014 to 26.11.2014 and from 1.12.2014 to 18.12.2014 in the chart. I have deleted and downloaded datas many times again and again but nothing happens. But if I go to the Intraday data editor - there it seems the datas are there, but are not displayed in the chart, see attachements. |
 Missing_datas.png / V - Attached On 2015-01-04 19:00:30 UTC - Size: 69.89 KB - 324 views Intraday editor.png / V - Attached On 2015-01-04 19:00:38 UTC - Size: 81.01 KB - 306 views |
| [2015-01-04 19:12:14] |
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Carefully follow the procedure given here to re-download the data: https://www.sierrachart.com/index.php?page=doc/doc_ContinuousFuturesContractCharts.html#ReDownloading Be sure to follow the instructions exactly. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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