Login Page - Create Account

Support Board


Date/Time: Sun, 08 Sep 2024 00:05:23 +0000



waiting download historical data

View Count: 893

[2014-12-22 17:37:49]
User502561 - Posts: 36
Hi


I'm an IB customer and I use ib for get real time data


until friday the data was ok


today when I open the chart I see the message waiting to download historical data and I don't see the real time chart


coul you please help me.


thanks


Massimo
[2014-12-22 18:17:43]
Sierra Chart Engineering - Posts: 104368
Refer to this section here about this:
https://www.sierrachart.com/index.php?page=doc/doc_SwitchingSymbols.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account