Support Board
Date/Time: Fri, 22 Nov 2024 14:28:30 +0000
FXCM fill problem
View Count: 1975
| [2013-05-20 23:41:58] |
| N!co - Posts: 140 |
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Hi, I get these error messages for thes 2 symbols that i can't trade trough sierra chart, other symbols work fine please advice what could be the problem thanks Trade Order Error - FXCM order update (Rejected). Info: Unsupported Order Type or Field Combination, Invalid currency pair: BUND, Incorrect security: 0. Internal Order ID: 325. Symbol: Bund | 2013-05-20 17:53:20 Trade Order Error - FXCM order update (Rejected). Info: Unsupported Order Type or Field Combination, Invalid currency pair: USOIL, Incorrect security: 0. Internal Order ID: 335. Symbol: USOil | 2013-05-21 01:32:06 after entering the order throug FXCM, and then trying to adjust SL this error message appears FXCM FIX: Time in force type not supported, changed to Good Till Cancelled. Internal Order ID: 338 | 2013-05-21 01:42:26 There was an error with the order modification: Order Modification Reject. Info: Invalid currency pair: Instrument{mCFICode='null', mContractMultiplier=0, mFactor=0, mFXCMCondDistEntryLimit=0.0, mFXCMCondDistEntryStop=0.0, mFXCMCondDistLimit=0.0, mFXCMCondDistStop=0.0, mFXCMMaxQuantity=0.0, mFXCMMinQuantity=0.0, mFXCMProductID=0, mFXCMSymID=0, mFXCMSymPointSize=0.0, mFXCMSymPrecision=0, mFXCMSymSortOrder=0, mFXCMTradingStatus='null', mProduct=0, mSecurityType='null', mSymbol='USOIL', mTouchTime=0}. Internal order ID: 338 | 2013-05-21 01:42:26 Resetting last modify Price and Quantity due to an apparent failed order modification. Internal order ID: 338 | 2013-05-21 01:43:00 Date Time Of Last Edit: 2013-05-20 23:45:44
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| [2013-05-21 00:46:58] |
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We have identified the problem. We are going to have a new release out later today. You will need to update to version 978 when it becomes available.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-05-21 01:46:52] |
| N!co - Posts: 140 |
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thank you
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| [2013-05-23 05:23:14] |
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If you have not already updated, please update by selecting Help >> Download Prerelease. This has been resolved.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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