Login Page - Create Account

Support Board


Date/Time: Fri, 22 Nov 2024 13:00:40 +0000



With version 976 not connecting to TransAct

View Count: 1606

[2013-05-20 18:57:56]
Luistorres - Posts: 3
Hi.Last saturday I updated from 969 to 976. Today in the morning I tried to connect to my data feed TransAct and I get this message. "This is the first time you are accessing this account from This machine". I am using the same computer, there is no switch.
I have tried many times but the issue is the same.
After that I wanted to download the prerelease version 977, but I can not get it.
[2013-05-20 20:22:37]
Sierra Chart Engineering - Posts: 104368
Please contact TransAct support about this. They will help you.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account