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Date/Time: Sat, 21 Dec 2024 16:25:42 +0000



loosing istorical data

View Count: 846

[2014-12-14 20:50:32]
User596316 - Posts: 4
when I turn off computer or stand by i am loosing istorical data for the period off or stand by
[2014-12-14 20:55:53]
Sierra Chart Engineering - Posts: 104368
This should not happen.

Refer to help topic 7.1 here to download the missing data.
Http://www.sierrachart.com/index.php?page=doc/helpdetails7.html

If you do not get the historical data, then provide a copy of the Message Log, by following these instructions:
http://www.sierrachart.com/index.php?l=PostingInformation.php#log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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