Support Board
Date/Time: Sat, 21 Dec 2024 15:57:21 +0000
Duplicated bar on historical charts
View Count: 1481
| [2014-12-13 13:31:02] |
| User11942 - Posts: 298 |
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Hello SC team, could you please advise how to get rid of duplicated bar (duplicated yesterday one) on historical charts? I'm getting that bar for any symbols with SC data feed and for some symbols with Rithmic feed. And in case with TF (Rithmic feed) that bar is also showing wrong daily volume. Please see screens attached. Thanks. Date Time Of Last Edit: 2014-12-13 14:08:18
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 CLF15 CL-201501-NYMEX [M] Daily #2 2014-12-13 07_44_07.21.png / V - Attached On 2014-12-13 12:58:00 UTC - Size: 38.95 KB - 365 views CLF15 CLF5-NYMEX Daily #1 2014-12-13 07_44_30.775.png / V - Attached On 2014-12-13 12:58:10 UTC - Size: 35.35 KB - 354 views RJH15 TF FMH0015!-NYBOT Daily #2 2014-12-13 07_44_51.679.png / V - Attached On 2014-12-13 12:58:14 UTC - Size: 33.67 KB - 353 views |
| [2014-12-14 01:10:39] |
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There was a problem where these images did not get attached. This has now been solved. You can attach them again. However, we are working on changes with the SC Exchange Data Feed and Rithmic to always pass through the Last Trade Date-Time in the Market Data Snapshot message to prevent this problem to begin with. If the daily volume is wrong from Rithmic, we cannot help with that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-12-14 05:19:22
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| [2014-12-14 11:33:35] |
| User11942 - Posts: 298 |
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I know you can't help with the Rithmic data. Re wrong daily volume it's incorrect only for that particular Saturday's bar (that is very strange b/c value for Friday's bar may be correct). This is what I meant (not sure it will help though). Please see screenshot. But it's likely a Rithmic problem b/c their front-end shows the same incorrect contract volume value for Friday.
Date Time Of Last Edit: 2014-12-14 11:56:42
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| RJH15 TF FMH0015!-NYBOT Daily #2 2014-12-13 07_44_51.679.png / V - Attached On 2014-12-14 11:21:19 UTC - Size: 33.67 KB - 366 views |
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