Support Board
Date/Time: Sun, 22 Dec 2024 06:15:38 +0000
connecting to the internet
View Count: 904
| [2014-12-09 14:14:13] |
| User76992 - Posts: 1 |
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I tried to change from the forex charts to the futures and it says that it is trying to re-connect and has not reconnected for over 24 hours. I tried rebooting, changing back to forex etc but nothing works.
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| [2014-12-09 15:29:12] |
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1. What Data or Trading service are you using or do you wish to use? See this page for the list: http://www.sierrachart.com/index.php?page=data.php&CAID=def Or, if you heard about Sierra Chart from a trading/broker service and want to use their service with Sierra Chart, tell us which one you were referred from. 2. Provide a copy of the Message Log, by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support |
| [2014-12-09 16:18:20] |
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You need to set Global Settings >>Data/Trade Service Settings >> Service to SC Forex Data. Here are instructions: Sierra Chart Real Time and Historical Forex and CFD Data Service: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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