Support Board
Date/Time: Thu, 13 Mar 2025 16:39:22 +0000
Lacking data in historical chart
View Count: 1118
| [2014-12-02 13:38:56] |
| ABeyer - Posts: 10 |
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What do I do if data is lacking in spite of deleting and reloading the chart? In my case data October 19 2014 to November 19 2014 is lacking for CLF15
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| [2014-12-02 17:03:07] |
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Follow the instructions in help topic 42.1: Http://www.sierrachart.com/index.php?page=doc/helpdetails42.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-12-02 18:08:09] |
| ABeyer - Posts: 10 |
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These are just basic instruction - it does not explain why I have 5 years data before October 19th 2014 and all after November 19th - but not the month in between. I tried to delete and reload several times. Here is the screenshot |
 CLF15 [CB] 60 Min #6 2014-12-02 18_03_54.375.png / V - Attached On 2014-12-02 18:06:46 UTC - Size: 72 KB - 368 views |
| [2014-12-02 18:22:13] |
| ABeyer - Posts: 10 |
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I finally deleted all the scid files in the data folder and started all over. Now October shows.
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| [2014-12-02 18:22:31] |
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This is a Continuous Futures Contract chart. Carefully follow through the instructions here: https://www.sierrachart.com/index.php?page=doc/doc_ContinuousFuturesContractCharts.html#ReDownloading Make sure you do exactly what the instructions say to re-download the data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-12-02 18:25:16
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