Support Board
Date/Time: Sat, 21 Dec 2024 13:04:34 +0000
Improperly Activated Second Data Account
View Count: 967
| [2014-12-01 18:58:31] |
| ged - Posts: 233 |
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A few minutes ago, in the process of trying to resolve a problem I seem to be having today with my SC data, I improperly activated a second data feed. As soon as I realized what I had done (within one minute) I deactivated that account. However, I notice that my funds balance was reduced by about $20. The instructions say "Non-refundable", but in this type of circumstance, are you able to place the $20 back into my account? I would appreciate it. Ged |
| [2014-12-01 19:11:32] |
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Yes, we can do this. We will work on this.
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