Support Board
Date/Time: Sat, 21 Dec 2024 13:00:22 +0000
Charts Not Updating - Symbol ESZ14
View Count: 1549
| [2014-11-26 15:21:25] |
| User46129 - Posts: 22 |
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I'm pulling ESZ14 symbol from SC Exchange Data list. I have performed a 'Full Reset' and 'Update from Server' on the symbol list. It is my understanding that as long as I am pulling from the SC list, it should be in the correct format. I am logged into my funded IB account, but didn't think that was necessary with the SC Exchange Data package. I've checked my time zone. I am subscribed to the SC Exchange data w/ CME data package. I've also tried symbol J6Z14 w/ no success. Thank You, in advance. ******************************************************************************************************************** File >> Disconnect selected. | 2014-11-26 09:08:41 Socket (1192) | Shutdown and closed. | 2014-11-26 09:08:41 SC Exchange Data | Disconnected from the server. | 2014-11-26 09:08:41 SC Exchange Data | Disconnected. | 2014-11-26 09:08:41 Mapping ESZ14 to ESZ4. Service code: cme | 2014-11-26 09:08:43 SC Exchange Data | Starting real-time market data updates for: ESZ4. ID: 1 | 2014-11-26 09:08:43 Using username 0 | 2014-11-26 09:08:43 SC Exchange Data | Connecting to the server scdf2.sierracharts.com. Port 443 | 2014-11-26 09:08:43 Intraday data recording state for symbol ESZ14 is set to download pending. | 2014-11-26 09:08:43 NOTICE: Not connected to Live trading account to receive CME real-time futures data. | 2014-11-26 09:08:43 SC Exchange Data | Connected. | 2014-11-26 09:08:43 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-11-26 09:08:43 HD Request # 9 | Downloading Intraday chart data for ESZ14 to the file ESZ14.scid. Service: cme | 2014-11-26 09:08:43 HD Request # 9 | Download start Date-Time: 2014-11-26 08:53:27.0 | 2014-11-26 09:08:43 HD Request # 9 | Using server: scdf2.sierracharts.com port 10149 | 2014-11-26 09:08:43 Socket (0) | Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-11-26 09:08:43 Socket (1192) | Connected. | 2014-11-26 09:08:43 SC Exchange Data | Connected to server. | 2014-11-26 09:08:43 SC Exchange Data | Sending logon request message. | 2014-11-26 09:08:43 Socket (1516) | Connected. | 2014-11-26 09:08:43 HD Request # 9 | Sending historical data logon request message. | 2014-11-26 09:08:43 SC Exchange Data | Server Name: . | 2014-11-26 09:08:43 SC Exchange Data | Server protocol version: 4. Client protocol version: 4. There is a protocol match. | 2014-11-26 09:08:43 SC Exchange Data | Successfully connected. | 2014-11-26 09:08:43 SC Exchange Data | Restarting real-time data updates for symbol: ESZ14 -> ESZ4 | 2014-11-26 09:08:43 HD Request # 9 | Requesting Intraday data. Start Date-Time: 2014-11-26 08:53:27. Record interval: 1. Symbol: ESZ4 | 2014-11-26 09:08:43 Symbol Error - ESZ14 is unknown, unavailable, or improperly formatted. Exchange not authorized. | 2014-11-26 09:08:44 HD Request # 9 | Decompressing data. | 2014-11-26 09:08:44 HD Request # 9 | Receiving Intraday data for ESZ14 starting at 2014-11-26 08:53:27 | 2014-11-26 09:08:44 HD Request # 9 | Timestamp of first Intraday data file record written: 2014-11-26 08:53:27 | 2014-11-26 09:08:44 Socket (1516) | Shutdown and closed. | 2014-11-26 09:08:44 The network socket for historical data has been closed. | 2014-11-26 09:08:44 HD Request # 9 | Received 222 records from 2014-11-26 08:53:27 to 2014-11-26 08:58:39 (5.2 minutes) and wrote 222 records for ESZ14 | 2014-11-26 09:08:44 HD Request # 9 | Intraday download COMPLETE for ESZ14. Completion time: 0s. Unique request ID: 8 | 2014-11-26 09:08:44 Removed historical data download ID 8 | 2014-11-26 09:08:44 Real-time Intraday chart data file updates started for ESZ14 | 2014-11-26 09:08:44 |
| [2014-11-26 16:32:04] |
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To get real-time data for CME symbols, you need to set Sierra Chart to connect to Interactive Brokers and enable Global Settings >> Data/Trade Service Settings >>Allow Support for Sierra Chart Data Feeds. You also need to use the Interactive Brokers symbols. And the data will come from the Sierra Chart Exchange Data Feed. This is explained here: http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#Integration Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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