Support Board
Date/Time: Mon, 30 Dec 2024 07:56:34 +0000
Sierra Charts not activating
View Count: 894
[2014-11-25 17:17:49] |
Roy Pontier - Posts: 6 |
system not booting get some error messages (which I always get) but system hangs cannot change anything. Help !!! Tried loading latest version but no change. Message Log does not go to completion took snapshot and attached file
|
Private File |
[2014-11-25 17:44:43] |
Sierra Chart Engineering - Posts: 104368 |
Exit from Sierra Chart and go to the the Sierra Chart Data Files Folder. This usually is C:\SierraChart\data Delete the following files: AB`Z4.scid NQ`Z.scid There are data errors which apparently are causing a problem. You may also want to be aware of the Sierra Chart Exchange Data Feed: Sierra Chart Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2014-11-25 17:46:37] |
Roy Pontier - Posts: 6 |
Problem solved Msg board minimized saw a problem --- bad data reloaded data from provider (Mytrack) and now up and running no need to reply
|
To post a message in this thread, you need to log in with your Sierra Chart account: