Support Board
Date/Time: Sat, 23 Nov 2024 02:02:39 +0000
payment problem
View Count: 1785
| [2013-05-16 15:55:53] |
| atmaurya - Posts: 2 |
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hello, i card is maestro but in your payment option maestro not show, and i have indian rupee so any problem in payment. give me replay as soon as possible. |
| [2013-05-16 16:32:28] |
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For now we have activated your account. Please restart Sierra Chart. We will see if we can accept Maestro. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-05-23 03:58:24
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| [2013-05-23 03:57:51] |
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We now support Maestro, please follow the instruction here: 1. To purchase usage time if your account currently does not have any, select Help >> Purchase/Account Management on the Sierra Chart software menu or press the "Purchase" button on the Sierra Chart Login window. You can also go to this page in your browser: https://www.sierrachart.com/usercp.php Login with your Sierra Chart account name and password. 2. On the displayed Purchase and Account Management web page, click "Payment Form for Sierra Chart Usage Time". 3. Choose the number months you wish to pay for and the service Package. 4. Click on the "Purchase" button in the World Pay box. 5. If you are successful making a payment with Maestro, it is appreciated if you let us know so we can confirm that everything is working properly. Sierra Chart Support Date Time Of Last Edit: 2013-05-23 04:12:37
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| [2024-09-18 17:32:43] |
| Arwind - Posts: 1 |
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hello I was in UK before and I made account in UK AS WELL. so all my payment were going through very well. now we shifted in INDIA ,I tried to pay many times but it didn't go though. its been many months. please help me to make payment so I can use my account. my card is 'RuPay' from INDIAN bank. thanks |
| [2024-09-18 17:56:50] |
| John - SC Support - Posts: 36238 |
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The methods we have available for payments are listed on the following page: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit If you have a card that is not listed, then we do not accept that payment method and you would have to use a different option, such as Wire Transfer. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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