Support Board
Date/Time: Fri, 22 Nov 2024 13:42:22 +0000
Was using two versions of SC, two different feeds and brokers
View Count: 1790
| [2013-05-15 17:59:22] |
| User69888 - Posts: 7 |
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Freaking Microsoft did an update, came in this am and cannot find first version anywhere . . . named 2nd one sierra 2 and it has a link on my desktop. Cannot find sierra one in c drive thoughts? |
| [2013-05-15 19:37:37] |
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Search your system for SierraChart.exe to find all of the installations.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-05-16 06:08:45] |
| User69888 - Posts: 7 |
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found 1st one, called sierra chart trans act ma . . . when I double click to open, log in screen come up for about 3 seconds, does not have correct user name . . . cannot stop it long enough to put correct one on, it just disappears . . . ???? where to from here, thanks
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| [2013-05-16 22:44:46] |
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We apologize for the delay. You just need to press the Cancel button on the Login window to prevent the Log in from occurring. But if you are having trouble connecting to the Data or Trading service we will need to see the Message Log: https://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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