Support Board
Date/Time: Fri, 22 Nov 2024 13:14:42 +0000
Chart not updating
View Count: 1835
| [2013-05-15 12:10:09] |
| Demi1201 - Posts: 68 |
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Hello, My charts do not update to the latest quote, while the quote updates on the Right margin of the graph. I have deleted/downloaded the file several times and checked for all the possible issues suggested by previous help pages. I have disabled *.scid files from my antivirus. Restarted SierraChart etc. I would like to attach a pic of my chart indicating a quote of 1646.75 while the chart is stuck on 1646.25. How's this? http://www.sierrachart.com/image.php?l=1368619561771.png I think, at the time the image was captured price had moved back to the chart, so I don't know if the issue is visible. I had saved an image at the time price was 1646.75 but I don't see how to attach an image file from my computer in this message. Thank you. |
 ES-201306-GLOBEX 15 min #7 41409.4976.png / V - Attached On 2013-05-15 12:09:31 UTC - Size: 35.24 KB - 540 views Attachment Deleted. |
| [2013-05-15 12:34:37] |
| Demi1201 - Posts: 68 |
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Here's a better example: http://www.sierrachart.com/image.php?l=136862111054.png http://www.sierrachart.com/image.php?l=1368623963536.png Date Time Of Last Edit: 2013-05-15 13:20:14
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| [2013-05-15 14:59:43] |
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Do you have Global Settings >> Data/Trade Service Settings >> More Interactive Brokers Settings >> Record True Real-Time Data in Intraday Charts enabled? If so, then disable it and reconnect to the data feed. Also, please refer to help topic 3 here: http://www.sierrachart.com/index.php?l=doc/helpdetails3.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2013-05-15 15:26:50] |
| Demi1201 - Posts: 68 |
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It doesn't make sense but it worked like a charm! Thank you.
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