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Date/Time: Thu, 28 Nov 2024 00:51:34 +0000



Need help to get my charts loaded

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[2014-10-27 18:41:28]
User20361 - Posts: 6
Dear,

I have finally established a connection to IB. But I can only connect to the Forex charts. For example I can not open the Index Chart for DAX of AEX. Also I can not find any dutch stocks or any stocks! I have a full account on Interactieve Brokers. Hope you can help me because I am searching for hours and on the edge to give up. I am still on a trial but if it doesn't work I can not start. Please see the attachment for the LOG file
attachmentNieuw tekstdocument (2).txt - Attached On 2014-10-27 18:39:12 UTC - Size: 49.7 KB - 418 views
[2014-10-28 04:13:58]
Sierra Chart Engineering - Posts: 104368
The problem is that your IB account is not subscribed to the market data for the symbols that you want. Refer to this section here for instructions:
https://www.sierrachart.com/index.php?page=doc/IB.php#MarketDataNotSubscribed

For help with symbols, refer to this page here:
https://www.sierrachart.com/index.php?page=IBSymbols.html

You have to manually enter the stock symbols in File >> Find Symbol.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-10-28 04:14:19

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