Support Board
Date/Time: Thu, 28 Nov 2024 00:48:30 +0000
Sierra Chart not connecting
View Count: 920
| [2014-10-26 23:25:18] |
| 37010476 - Posts: 22 |
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I now am working with Arrowfield Trading and last week my live data feed was connected to my Sierra Charts. On Friday morning (10/24) at approx. 8am PST I turned off Sierra Charts as I normally do. This afternoon (Sunday, 4:15 pm PST when I open up Sierra Charts they will not "connect", remain disconnected. The message says "Disconnected from Open ECry." Can you please correct this by Monday morning at market open (6:30 am PST)? |
| [2014-10-26 23:41:51] |
| snillumat - Posts: 29 |
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same here
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| [2014-10-27 00:54:54] |
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We have contacted OEC about this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-10-27 02:47:03] |
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OEC has changed the SSL version on the server which required a change in Sierra Chart. This is now done. Update Sierra Chart with Help >> Download Prerelease. After the update you will be able to connect to OEC. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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