Support Board
Date/Time: Thu, 28 Nov 2024 00:34:08 +0000
Chartbook not saving
View Count: 961
| [2014-10-25 16:48:30] |
| wingz - Posts: 121 |
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I have a chartbook that the program is not saving the charts, within the chartbook, when I open Sierra in the morning. I have 8 chartbooks that I have saved to open with the program. This happened to one of the other chartbooks a couple of days ago and 2 of the charts have just disappeared. I've never had this happen before. I'm on Version 1202. What can I do to alleviate this problem please?
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| [2014-10-25 20:18:25] |
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Attach one of the Chartbooks you are having difficulty with so we can test it. Here are instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile It can be privately attached. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-10-25 21:57:36] |
| wingz - Posts: 121 |
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Well......I've tried to attach and send the chartbook in question 3 times. As far as I can tell it's not going through. At least........its not showing up in the reply window. If I've sent it , unknowingly, 3 times I apologize.
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Private File |
| [2014-10-26 02:19:11] |
| wingz - Posts: 121 |
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Just to let you know......I just updated to Version 1205 and when the program finished and opened back up.........same result..........BB Chartbook was blank.
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| [2014-10-26 05:16:30] |
| wingz - Posts: 121 |
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Nevermind.........I figured it out. I had another chartbook with an almost identical name. That's the one I had designated to open with the program...........and it was blank. Sorry for the trouble.
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| [2014-10-26 06:59:27] |
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OK this is good.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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