Support Board
Date/Time: Thu, 28 Nov 2024 00:44:15 +0000
Pivot point did not show up correctly
View Count: 1047
| [2014-10-23 14:50:34] |
| User93731 - Posts: 81 |
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Hi: My pivot point level did show up but did not show up correctly after rollover takes place. I used rithmic data feed. Please help again. Thanks |
| [2014-10-23 15:15:57] |
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We need to see an image of the chart when you have the Pivot Points study on it. Provide an image of the chart, by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-10-23 17:45:28] |
| User93731 - Posts: 81 |
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Hi: Attached, please find this image. http://www.sierrachart.com/image.php?l=1414084890383.png Thank you for your help. |
| [2014-10-23 19:09:56] |
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Go into the Scale settings for the Pivot Points study. Here are instructions: http://www.sierrachart.com/index.php?page=doc/doc_Scaling.html#ScaleWindowStudy Make sure the Scale Range is set to "Same As Region". After this select Chart >> Reset Scales. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-10-24 03:46:50] |
| User93731 - Posts: 81 |
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Hi: I follow your direction ( have the main price chart set as "Automatice" and Study set as "Same as region", then Chart>> Reset Scale. It still not working... |
| [2014-10-24 03:56:07] |
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We need to understand the nature of the problem. After you follow our instructions, set the chart bars to 1 hour per bar and post an image of the chart by following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-10-24 04:49:19] |
| User93731 - Posts: 81 |
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Hi: I used the different datafeed (Interactive broker) and my pivot points are all correct. There was some problem with datafeed with Rithmic a couple days ago and I suspect there is missig data from this incident which caused the wrong calculation. How could I reload the data and recalcualte this study? Thanks, |
| [2014-10-24 05:20:24] |
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If there is missing data refer to help topic 7 here: Http://www.sierrachart.com/index.php?page=doc/helpdetails7.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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